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Salary
$125k – $175k per year
Location
In office (San Francisco)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match
AI-powered workflow automation platform for freight forwarding and logistics. Automates shipment orchestration, customs clearance, quoting, and document processing with seamless TMS/WMS integration.

We are seeking a talented Forward Deployed Engineer who is passionate about leveraging technology to solve complex, real-world problems. In this role, you’ll embed directly with our customers to understand their technical challenges, design innovative solutions, and implement them on Reform’s platform-ensuring seamless integration and ongoing optimization.

Responsibilities

  • Own the complete lifecycle of high-stakes projects-from initial architecture and design to deployment and continuous optimization.
  • Engage deeply with customer executives and teams to understand their business needs, translate them into actionable technical strategies, and integrate solutions seamlessly.
  • Become a power user of Reform’s platform and leverage your technical expertise to design, build, and deploy solutions-including integrations and new features-to address customer needs.
  • Work with the product, engineering, and sales teams to ensure that customer and field insights drive product strategy.
  • Provide hands-on guidance and deliver direct support to ensure product reliability.

Qualifications

  • Fluent in Spanish.
  • Interest in logistics or keen interest in learning.
  • Exceptional communication skills with a proven ability to build strong relationships in a B2B setting.
  • Strong technical aptitude with experience in a customer-facing engineering role.
  • Proficiency in reading and writing code in Python, Node, and Next JS, with a solid grasp of data-driven architectures.
  • Demonstrated ability to solve complex technical challenges in fast-paced, dynamic environments.
  • Experience with client engagements, rapid prototyping, or iterative solution delivery is a plus.

Why join us

  • Play a pivotal role in deploying cutting-edge technology that reshapes one of the most critical industries.
  • Collaborate directly with founders and other founding team members to drive innovation and help build our platform.
  • Gain unparalleled exposure to real-world challenges while working directly with customers and industry experts.
  • Enjoy opportunities to travel to customer sites and industry events, expanding your professional network.
  • Benefits: daily dinners, travel stipend, and comprehensive health, vision, and dental insurance.

You’ll start with a technical conversation with our co-founders, followed by a take-home project and an in-person interview with the team. We often do a short paid trial to ensure mutual fit.

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