Forward Deployed Engineer

We are seeking a talented Forward Deployed Engineer who is passionate about leveraging technology to solve complex, real-world problems. In this role, you’ll embed directly with our customers to understand their technical challenges, design innovative solutions, and implement them on Reform’s platform-ensuring seamless integration and ongoing optimization.

Responsibilities

• Own the complete lifecycle of high-stakes projects-from initial architecture and design to deployment and continuous optimization.
• Engage deeply with customer executives and teams to understand their business needs, translate them into actionable technical strategies, and integrate solutions seamlessly.
• Become a power user of Reform’s platform and leverage your technical expertise to design, build, and deploy solutions-including integrations and new features-to address customer needs.
• Work with the product, engineering, and sales teams to ensure that customer and field insights drive product strategy.
• Provide hands-on guidance and deliver direct support to ensure product reliability.

Qualifications

• Interest in logistics or keen interest in learning.
• Exceptional communication skills with a proven ability to build strong relationships in a B2B setting.
• Strong technical aptitude with experience in a customer-facing engineering role.
• Proficiency in reading and writing code in Python, Node, and Next JS, with a solid grasp of data-driven architectures.
• Demonstrated ability to solve complex technical challenges in fast-paced, dynamic environments.
• Experience with client engagements, rapid prototyping, or iterative solution delivery is a plus.

Why join us

• Play a pivotal role in deploying cutting-edge technology that reshapes one of the most critical industries.
• Collaborate directly with founders and other founding team members to drive innovation and help build our platform.
• Gain unparalleled exposure to real-world challenges while working directly with customers and industry experts.
• Enjoy opportunities to travel to customer sites and industry events, expanding your professional network.
• Benefits: daily dinners, travel stipend, and comprehensive health, vision, and dental insurance.

You’ll start with a technical conversation with our co-founders, followed by a take-home project and an in-person interview with the team. We often do a short paid trial to ensure mutual fit.