Software Engineer I

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Job Summary :

Reputation is seeking a Go Backend Engineer with PERN Stack experience to maintain and contribute to a large ecosystem of production microservices and web services running on GCP. In this role, you will keep services healthy, resolve issues, and deliver new features across a well-established distributed platform. While Go is the primary language, the platform also includes a PERN stack (PostgreSQL, Express, React, Node.js), and you will be expected to work comfortably across both. We are looking for engineers who can build simple, fast, and scalable software in a fast-paced environment.

Responsibilities:

• Maintain and enhance existing Go microservices across a distributed, event-driven platform.
• Contribute to Node.js/Express and GraphQL API services as needed.
• Support and maintain React (Class Components) frontend applications when required.
• Contribute to new feature development based on product and business requirements.
• Manage and update Helm charts for deployments across Stage, Production, and EU environments.
• Maintain and improve GitHub Actions CI/CD pipelines.
• Troubleshoot and resolve production incidents across services.
• Write and maintain unit, integration, and end-to-end tests (using Testify and testcontainers-go).
• Participate in code reviews and uphold code quality standards.
• Collaborate with DevOps and platform teams on infrastructure-related changes.
• Additional duties as assigned.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• 2+ years of hands-on Go (Golang) development experience in a production environment, with exposure to Node.js/Express and React.
• Strong understanding of microservices architecture, distributed systems patterns, and experience working in a large microservices ecosystem (50+ services).
• Proficiency with Kubernetes and Helm - writing and managing Helm charts for multi-environment deployments.
• Hands-on experience with GitHub Actions for CI/CD workflows including build, test, and deploy pipelines.
• Experience with GCP services, particularly Pub/Sub for event-driven messaging, and RabbitMQ (AMQP) for message queue management.
• Solid experience with PostgreSQL (including ORM usage via GORM/pgx) and Redis.
• Familiarity with Elasticsearch (indexing, querying, and percolation patterns).
• Experience with Docker and containerized application development.
• Familiarity with structured logging, health checks, Prometheus metrics instrumentation, and observability tools (OpenTelemetry).
• Experience with Node.js, Express.js, and GraphQL (schema design, resolvers, API integration).
• Familiarity with React (specifically Class Components) for maintaining existing frontend applications.
• Exposure to AWS Redshift or data warehouse integrations, multi-region cloud deployments (US + EU on GCP), and Terraform for infrastructure-as-code.
• Strong problem-solving skills, excellent written and verbal communication, and ability to work independently in a distributed team.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

• Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to Rs 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws

• Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy

• Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)

• Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)

• OPD: As part of your health benefits, Employees are entitled to an annual OPD allowance of ₹7,500. This can be used for doctor consultations, diagnostic tests, and prescribed medications. The benefit is applicable to both the employee and eligible dependents and should be claimed within a month's time.

• AHC: All employees are eligible for one complimentary Annual Health Check each year. Employees may also extend this benefit to their dependents, they can avail the same package at the specially negotiated rates, payable by the employee.

Leaves

• Company Holidays: 10 paid holidays per year (see annual Holiday Calendar)

• Casual/Sick Leave: 12 days per year (pro-rated)

• Earned Leave: 2 days per month (pro-rated)

• Extended Company Holidays: 4 additional paid days off

• Maternity Leave: 6 months

• Paternity Leave: 10 working days

• Bereavement Leave: 10 working days

Car Lease:

• Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.