Operations Control Center Supervisor (OCC)

Description

We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

Summary:

The Operations Control Center (OCC) Supervisor is responsible for supervising 24/7 control-room operations, ensuring renewable energy assets operate safely, reliably, and efficiently while meeting grid, market, and regulatory requirements. The supervisor leads control-room operators, coordinates with field technicians, grid operators, maintenance teams, and management, and responds to operational events and emergencies.

This role will require 5 days in office.

Requirements:

• Leads and mentors control-room operators working rotating shifts.
• Responsible for adequate shift coverage.
• Conducts shift briefings, handovers, and operational reviews.
• Evaluates operator performance and provide coaching/training.
• Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.
• Oversees day-to-day and 24/7 control-room operations for renewable generation and storage assets.
• Oversees real-time monitoring and control throughSCADA, EMS, HMI, or other control platforms.
• Maintains operating priorities for abnormal conditions, equipment failures, communications issues, and grid events.
• Ensures appropriate response to alarms, trips, outages, curtailment instructions, and system disturbances.
• Maintains effective operating procedures and escalation protocols.
• Responsible for coordination with transmission/distribution system operators and balancing authorities.
• Ensures OCC is following dispatch instructions and manage generation according to grid requirements.
• Responsible for OCC supporting grid reliability, voltage/frequency control, curtailment, and restoration activities.
• Ensures compliance with applicable operating procedures and NERC compliance guidelines
• Leads the control-room response to equipment failures, communications loss, severe weather, cyber/physical security events, and grid disturbances.
• Escalates significant events according to emergency procedures.
• Coordinates with field personnel and emergency-response teams.
• Conducts post-event reviews and identify corrective actions.
• Coordinates planned and unplanned maintenance with Project Managers and field teams.
• Manages real-time equipment outages and return-to-service activities.
• Ensures appropriate switching, isolation, and work-clearance procedures are followed.
• Ensures the maintaining of accurate operating logs, reports, and event records.
• Ensures procedures comply with company policies and applicable regulatory/grid requirements.
• Participates in audits, procedure development, and operational readiness exercises.
• Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.
• Attends work regularly and punctually, as scheduled or expected.
• Coordinates with OCC Director and Manager to fulfill customer requests and needs.
• Supports OCC Director and Manager to onboard new operational assets.
• Supports OCC Specialist in developing and maintain tools for the OCC.

Safety:

• Presents, supports, and leads-by-example with a safety and quality-oriented attitude.
• Leads by example to show that safety is the most important function, ensuring that all employees follow safe practices while working.
• Accountable to continually reinforce safe behaviors and correct “at risk” behaviors.
• Adheres to and ensures all site team members understand standard operating procedures.
• Leads and supports the site team in technical, quality and safety, utilizing system in place.

Leadership:

• Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
• Manages one or more direct reports.
• Participates in hiring and selection process to fill positions on the team.
• Communicates regularly with direct reports on goals, accomplishments, and information on policies.
• Demonstrates leadership and expertise in eyes of client group.
• Employee Development:

• Provides tasks and assignments that challenge and stretch employees’ responsibilities.
• Conducts regular discussions with employee(s) on personal development. Comfortable with empowering others.
• Conducts timely, effective performance reviews in accordance with RES guidelines.

Qualifications:

• Highschool/ GED Required.
• Associate’s degree inElectrical Engineering, Power Systems, Renewable Energy, Engineering Technology, or a related field, or equivalent operational experience preferred.
• Bachelor’s degree in Electrical Engineering, Power Systems, Renewable Energy, Engineering Technology, or a related field, or equivalent operational experience preferred.
• 5+ yearspower generation, renewable energy operations, utility operations, transmission/distributionexperience required.
• 5+ years Control Room Operations experience required.
• 5+ years with SCADA, EMS, HMI, or other control systems experience required.
• 5+ years with NERC Reliability Standards experience required.
• TechnicalKnowledge:SCADA/EMS, electrical systems, renewable generation, BESS, grid operations, alarms/events, switching procedures.
• Leadership:shift supervision, coaching, decision-making under pressure, cross-functional coordination.
• Operational:outage management, emergency response, dispatch coordination, root-cause analysis, operational reporting.
• SafetyKnowledge:electrical safety, switching procedures, job hazard awareness, emergency procedures.
• Functional competencies include attention to detail, collaboration, communication, continuous improvement,and managing vision & purpose.
• Domestic travel5-15%required.

Anticipated base salary range:$90,200- $112,800

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. This position is bonus eligible.

RES offers benefits that are effective first day of employment. These benefits include the following:

• Medical, Dental and Vision
• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 4x pay Basic Life and Voluntary Life
• Short and Long TermDisability
• Accident, Hospital, and Critical Illness
• 401 (k) plan with 6% company match
• 4 weeks Paid Time Off (PTO) and 10 Paid Holidays
• Tuition Reimbursement and Green Car Reimbursement
• Volunteer and Charity Matching
• Paid Parental Leave and Paid Sabbatical Leave
• Employee Referral Bonus
• Employee Discounts and Wellness programs
• Wellness Reimbursement

Physical requirements and environment:

The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally: Carrying 16-30lbs.,crouching,kneeling, reaching, standingare required.

Frequently: Walkingis required.

Constantly: Reading, hearing, vision, repetitive motion, and sitting arerequired.

Occasionally exposed to hazards in the work environment.

We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.

RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.