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Location
In office (Johor Bahru)
Employment
Full-Time
Overview
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ResMed is a medical device company founded in Sydney in 1989 by a physician who had helped develop the first practical treatment for obstructive sleep apnoea and could not persuade anyone else to commercialise it. It makes the masks, flow generators and ventilators used to treat sleep apnoea and chronic respiratory disease, and it has built a large software business in the cloud platforms that manage those devices and the out-of-hospital care around them. Now headquartered in San Diego and listed in New York and Sydney, it shares the sleep apnoea market largely with Philips and benefited substantially from its competitor's device recall.

About the Role

We are seeking a detail-oriented and motivated Document Control Specialist to join our Document Control team. This role is critical in ensuring that our document control systems support regulatory compliance, product quality, and business operations.

You will play a key role in managing change processes, maintaining document integrity, and supporting Quality Management Systems (QMS) across the organization globally. This is a great opportunity for someone who thrives in a regulated environment and enjoys working with cross-functional teams.

Key Responsibilities

  • Implement and maintain document control processes aligned with Quality Management Systems across the organization.

  • Manage Change Notices, ensuring timely and accurate documentation of product and process changes in the electronic document management system and the ERP system (Oracle)

  • Coordinate with engineering, manufacturing, regulatory, and marketing teams and other areas as needed to ensure changes are properly documented and communicated

  • Maintain document accuracy, version control, and traceability across systems

  • Support regulatory compliance requirements.

  • Ensure documentation systems are audit-ready and compliant with internal policies and external regulations

  • Assist in internal and external audits, including preparation and follow-up activities

  • Identify opportunities for process improvements and support continuous improvement initiatives

  • Maintain secure and accurate record-keeping systems

About You

  • Experience in document control, quality assurance, or regulated environments (medical device/pharma preferred)

  • Familiarity with QMS and regulatory standards (e.g., ISO 13485, GMP, FDA requirements) is highly desirable

  • Knowledge of engineering change management processes (ECN/ECR)

  • Strong attention to detail and organizational skills

  • Ability to manage multiple tasks and work independently

  • Strong communication skills with the ability to collaborate across teams

  • Comfortable working with document management systems and digital tools

  • Vocational training or equivalent experience in a relevant field

What You’ll Bring

  • A proactive and solution-focused mindset

  • Ability to act as a subject matter resource for document control processes

  • Strong commitment to quality, compliance, and accuracy

  • Continuous improvement mindset

Why Join Us?

  • Be part of a collaborative and supportive Quality Assurance team

  • Work in a role that directly impacts product quality and compliance

  • Opportunity to contribute to global quality systems and processes

  • Career growth and professional development opportunities

Apply Now

If you are passionate about quality, compliance, and process excellence, we would love to hear from you. Submit your application today!

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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