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Salary
$69k – $138k per year (Estimated)
Location
In office (Brisbane)
Employment
Part-Time
Overview
Company
Impact
Profile match
ResMed is a medical device company founded in Sydney in 1989 by a physician who had helped develop the first practical treatment for obstructive sleep apnoea and could not persuade anyone else to commercialise it. It makes the masks, flow generators and ventilators used to treat sleep apnoea and chronic respiratory disease, and it has built a large software business in the cloud platforms that manage those devices and the out-of-hospital care around them. Now headquartered in San Diego and listed in New York and Sydney, it shares the sleep apnoea market largely with Philips and benefited substantially from its competitor's device recall.
  • Part-time role
  • Must be available for rotating Saturdays

At ResMed we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible.

So if this interests you, then keep reading, as this is not a “normal” retail or sales role! This is an excellent opportunity for a Customer Service and or Sales Professional to be part of our talented and dynamic team.

About ResMed:

Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. We are looking to solve unique and exciting challenges utilising technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale.

Let's talk about the team and you:

Are you interested in making a difference to people’s lives?

Do you want to use yourcustomer service and sales skills for something good?

As a Retail Sales Assistant/Sleep Coach, you focus on helping people to achieve outcomes with their sleep health. Reporting into the Store Manager you will be a natural communicator with a pride and personal interest in what you do.

Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour - we’re a team, we help each other, and our customers are at the heart of what we do.

Let’s talk about qualifications and experience:

  • Previous experience in a busy, multi-tasking retail role
  • Ability to maintain compassion and remain calm under pressure
  • A strong customer service and sales focus that is always looking for the best outcome for the individual.
  • Administrative skills to document and process customer enquiries (product usage, purchases, etc)
  • Strong and adaptable communication skills are a must
  • An active listener with the ability to find solutions to customer concerns and issues

To get us really excited, you will be driven to learn new skills and keen to secure a role, which offers exposure to an exciting industry that can offer an exciting new career.

What’s in it for you?

Be recognised and rewarded for the value you bring!

  • Competitive hourly rate + monthly sales incentive
  • Leave entitlement for permanent employees - Pre-purchased Leave scheme, 2 days paid Volunteer leave
  • Health and Wellness - Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine
  • Insurance - Death/Total & Permanent Disablement (within superannuation), Income Protection Insurance
  • Other Benefits - Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!We commit to respond to every applicant.

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