Manager, GTM System - SFDC Developer

Description

Job Description

Position: GTM Systems Manager

Reports To: VP, Revenue Operations

Location: Chicago, IL

Job Overview

The Go ToMarket Systems Manager (GTM)is responsible for implementing and managingthe GTMtech stack. This role will support theGTM teams to achieve revenue goals and drive customer successby providing access to relevant actionable data, account intelligence, and reporting within the GTM systems. The GTMSystemsManager will work with GTM Leadership, GTM team members, Finance, and RevOpspeersto understand the current processes leveraged by their respective teams and work to build the infrastructure to efficiently support them with an eye on continual process improvements. The tech stack should be capable of producing seamless reporting and insights for members of the Executive and Leadership teams. The successful candidatewill have an entrepreneurial and self-starter mentality and a strong aptitude for creative problem solving.

Responsibilities and Duties:

• Administration of the GTM tech stack, including but not limited SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.
• Managethe GTM systems team, ensuring team members deliverquality work on time and developing their skills.
• Manage the rollout and ongoing support of Salesfroce.com agentic capabilities, including Agentforceand Data 360.

• Manage license allocation based on role for employees including procurement of additional licenses and auditing licensesnot in use.
• Enhance GTM systems based on inbound requests and business goals;projects will require documenting requirements, scoping solutions, and implementingsolutions.
• Manage the inbound GTM systemsrequest queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs.
• Ensure systems architecture is set up to supportreporting requirements in Salesforce and PowerBI.
• Regularly evaluate new GTM technologies in market to drive continual improvement and enhancement ofGTM operational efficiency
• Ensureprocesses and workflows drivedata accuracy, completeness, and consistency across all GTM systems and tools
• Partner with Enablement to create and deliversystems/techtraining
• Own Vendor relationships and renewals for tooling.
• Manage cross-functional deployment process, including discovery, sprints, QC and production.
• Ensure systems uptimeand continuity.
• Maintain highest standards of data integrity.
• Perform other duties and responsibilities as assigned to support team, department, and organizational goals.

Characteristics:

• Self-starter, resourceful,problem-solver.

• Expert proficiency in core revenue techstack technologies such as SFDC, Zoominfo, Groove, Gong, RingLead, LinkedIn Sales Navigator, and Hubspot.

• Excellentcommunication skills.Ability to explain complex, technical process in a simple straightforward manner.
• Goodunderstanding of interconnectivity between systems allowingto perform upstream and downstream impact analysis from multiple stakeholders’ point of view
• Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements
• Ability to multi-task and prioritize workload in a fast-paced environment
• Can createclear/simple documentation - process guides & system maps.
• Demonstrates the ability to identify and solve problems quickly, decisively, and independently. Cantroubleshoot complex technical issues
• Analytical. Leverages data where possible to GTM process and productivity
• Hands onexperience with AI tools, ideally with Salesforce.com Agentforce
• Experience working for an innovative high growth tech company (SaaS preferred)

Education & Experience

• Experience with CPQ (preferred)
• Experience with Salesforce.com Agentforce(preferred)
• Expert at SFDC, including flows, permissions, and integrations(Developer certification a plus)
• Experience with Salesloft, Outreach, Groove, or Apollo
• Experience with Zoominfoand Ringleador another data governance tool
• Experience with Gongor other call recording toolintegrated with multiple systems
• Bachelor’s degreewith a focus in business (preferred)
• Experience managing offshore resources a plus
• Minimum of 8years of experience in GTM systems and business process operations
• Minimum of 2 years of management experience Benefits and Perks including but not limited to:

• 401k match program
• Comprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)
• Group Term Life Insurance and Voluntary Life Insurance option
• Paid holidays
• Paid vacation, sick, and personal days
• FSA dependent care benefit
• Childbirth recovery and bonding leave policies
• Short and long-term disability benefits
• Access to onsite gym and recreational area at our Chicago office
• Friendly, collaborative, in-office work environment with ample opportunity for professional development.

ForIllinois-basedroles,thebudgetedannualsalary range is$119,000to$140,000.Compensation forthis role will depend ona number offactors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside oftherange shown.Reveal offers a competitive total rewards package, which includestheBenefits and Perks setforth above.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Hiring Policy

Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reveal considers candidates with existing visas, butdoes not sponsor new visa applications.