Healthcare Recruitment & Operations Coordinator

Job Title: Healthcare Recruitment & Operations Coordinator

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST/10am-6pm EST)

Salary: South African Rand (ZAR)

The Healthcare Recruitment & Operations Coordinator will play a key role in supporting both recruitment and day-to-day operations.

The position combines candidate screening, recruitment coordination, administrative support, calendar and email management, reporting, follow-up, and non-clinical chart review.

A major part of the role will involve conducting initial screening calls with medical professionals, including Physicians, Nurse Practitioners, and Physician Assistants. The successful candidate will gather key information, assess practical suitability for opportunities, and provide clear summaries before candidates progress to a full interview.

The role will also involve reviewing charts, reports, and related documentation from an administrative and quality-control perspective. The Coordinator will identify missing information, incomplete documentation, unusual patterns, or areas requiring further review and escalate these findings to the appropriate clinical or operational team member.

This role is ideal for someone who is personable, detail-oriented, naturally curious, highly organised, and comfortable working independently in a growing and fast-moving healthcare environment.

Key Responsibilities

• Conduct initial screening calls with Physicians, Nurse Practitioners, and Physician Assistants.
• Gather and accurately record key candidate information during screening calls.
• Confirm candidates' salary expectations and compensation requirements.
• Establish whether candidates have previous Skilled Nursing Facility (SNF) experience.
• Confirm candidates' location and willingness to travel or commute.
• Discuss travel requirements and practical availability for relevant opportunities.
• Determine whether candidates are seeking full-time or part-time employment.
• Assess basic suitability against the practical requirements of each opportunity.
• Prepare clear and accurate candidate screening summaries for further review.
• Coordinate follow-up communication with candidates.
• Schedule interviews and manage calendar invitations.
• Ensure candidates receive timely, professional, and consistent communication throughout the early stages of the recruitment process.
• Follow up with candidates regarding outstanding information or next steps.

Administrative & Operational Support

• Manage and organise emails and respond to routine enquiries where appropriate.
• Identify and flag urgent or important matters requiring escalation or senior attention.
• Maintain calendars and coordinate meetings and appointments.
• Schedule across multiple United States time zones, including Eastern and Central Time.
• Run reports and assist with tracking recruitment and operational activity.
• Maintain accurate records, spreadsheets, trackers, and internal systems.
• Follow up on outstanding information, documentation, and action items.
• Ensure assigned tasks are completed within agreed timelines.
• Help monitor priorities and keep track of outstanding operational requirements.
• Provide general administrative and operational support as business priorities develop.
• Communicate regularly with the wider team regarding outstanding tasks, updates, and priorities.

Non-Clinical Chart & Documentation Review

• Review charts and related documentation from an administrative and quality-control perspective.
• Identify missing information, incomplete criteria, documentation gaps, recurring patterns, or potential issues.
• Flag inconsistencies or unusual information requiring further attention.
• Escalate findings to the appropriate clinical or operational team member for review.
• Maintain accurate records of findings and follow-up actions where required.
• Handle sensitive medical and organisational information with a high level of confidentiality and discretion.

Requirements

Experience

Previous experience in one or more of the following areas would be advantageous:

• Healthcare or medical administration
• Recruitment or talent acquisition
• Candidate screening or interview coordination
• Administrative or operations coordination
• Working in a healthcare, medical, or professional services environment

Skills & Competencies

The successful candidate should have:

• Strong written and verbal English communication skills.
• A confident, personable, and professional telephone manner.
• Excellent attention to detail.
• The ability to identify missing, inconsistent, or unclear information.
• Strong organisational and time-management skills.
• Excellent calendar-management and scheduling abilities.
• Strong follow-up skills and the ability to ensure tasks are completed.
• Confidence working with reports, spreadsheets, trackers, and administrative systems.
• The ability to manage multiple priorities without losing track of important details.
• A naturally curious mindset and willingness to ask questions when information is unclear.
• The ability to work independently while maintaining regular communication with the wider team.
• Professionalism and discretion when handling confidential candidate, medical, and organisational information.
• The ability to adapt quickly in a growing and evolving role.

Thinking of applying? Here's the inside scoop.

Let us walk you through the next steps.

Step 1 - Complete Your Application

Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities.

Step 2 - The First Look (One-Way Video Interview)

This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step!

Why do we ask for a video?

Because a résumé can tell us what you've done, but it can't show us you. Your video is your moment to shine, and it helps us see:

• How you communicate and connect with people.
• How you present yourself professionally.
• Other opportunities you might be an even better fit for (bonus surprises!).

Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster.

Heads up: Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel-make it count!

Step 3 - Let's Actually Talk

A Recruitment Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check.

Step 4 - The Fine Print, Made Fun

We break down what it's like working as an independent contractor-hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing.

Step 5 - Matchmaking Time

Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you.

Step 6 - Showtime

Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way-with a Reworks teammate right there facilitating.

Step 7 - The Verdict

We chase feedback the second it lands and keep you in the loop.

Fraud Disclaimer:ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.