Solution Consultant

About Rhapsody:

Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives.

Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands.

Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable.

If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information-apply at rhapsody.health.

Job Summary:

Rhapsody is seeking a strategic and consultative professional to drive growth across our healthcare integration and interoperability solutions. As a core component of the Rhapsody platform, these solutions empower healthcare organizations to securely and efficiently exchange data across disparate systems, enabling better care coordination, regulatory compliance, and operational scalability.

This individual will play a critical role in identifying and qualifying integration opportunities, deeply understanding each organization’s interoperability challenges, and designing tailored solution strategies that showcase the value of Rhapsody’s platform. From legacy interface modernization to API-driven data exchange and standards-based messaging (e.g., HL7, FHIR), the role requires deep engagement with healthcare stakeholders to uncover needs and shape solutions.

Leveraging strong domain expertise and consultative selling capabilities, the ideal candidate will lead collaborative discovery processes, translating clinical, operational, and technical goals into compelling integration strategies. In this capacity, you’ll act as a trusted advisor and product champion-aligning the Rhapsody platform’s capabilities with customer requirements to accelerate adoption, streamline complex data workflows, and enhance our presence in the interoperability marketplace.

At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.

Job Responsibilities:

• Develop and assist in the delivery of high impact presentations and product demonstrations to a potential customer audience, including Internal Communications professionals, senior executives, technical and IT stakeholders
• Position and sell the value of the platform
• Assist on discovery calls, product demonstrations, and solution exploration.
• Develop and maintain the highest level of functional understanding of our platform
• Dynamic participant in meetings with senior internal communication and digital experience executives
• Make informed recommendations and provide best practices inputs surrounding product fit for opportunities
• Help account executives to customize and optimize competitive positioning for key sales opportunities
• Liaise with product management, product marketing, technical solutions and technical services teams
• Conduct knowledge transfer to customer success teams during onboarding kickoff
• Run point on selecting proof of concept programs with large enterprise prospects
• Assist with response and positioning with RFPs/RFIs
• Maintain positive relationships with the decision makers within existing accounts, while working to expand relationships to ensure we are positioned at all levels & across all departments.
• Uncover new sales opportunities through a consultative and collaborative approach with existing customers, while working to build new relationships with potential clients.
• Actively partner with marketing to advance corporate initiatives related to product and service introduction and adoption.
• Represent the company at trade shows, technology forums, and other events to assist in building new relationships and increasing our brand awareness.
• Integrates AI tools into daily engineering workflows, using them by default to execute tasks (e.g., PRs, testing, debugging) and building reusable prompts and patterns tailored to their codebase.
• Improves efficiency and output quality over time by combining AI with real engineering signals and iterating on workflows to reduce rework and increase delivery speed.

Required Education/Experience:

• 5+ years’ experience in technical business analysis, sales engineering or pre-sales solutions roles
• Bachelor's or advanced degree
• Deep knowledge of SaaS, Cloud, Integrations, and Middleware
• Have proven experience in dealing with complex SaaS enterprise pre-sales and post-sales
• Be conversant in a consultative sales approach
• Experience dealing with large customer IT delivery teams / Procurement / CIOs
• You understand the general mindset of healthcare industry professionals and the value of technology for delivery of patient care
• You have the ability to tell a story which powerfully connects a solution to a problem in a way the prospect can visualize and imagine themselves using it, and not just demonstrate product - written, visually, and verbally
• Proven experience designing and delivering value-based demonstrations that lead with the customer's business outcomes, quantify impact (ROI, cost savings, time to value, clinical and operational improvements) and tie every capability shown back to a specific customer challenge
• Team player, results driven
• Daily, hands-on experience with AI tools (ChatGPT, Gemini, Claude, Cursor, Replit, etc.) to speed up discovery prep, account research, demo builds and RFP responses
• Proven ability to rapidly build AI-assisted prototypes, custom demos or proof-of-concept workflows using AI coding assistants and low-code/no-code tools
• Working knowledge of how large language models and AI agents operate, including prompt engineering, retrieval-augmented generation (RAG) and agentic workflows
• Familiarity with emerging AI interoperability standards, such as Model Context Protocol (MCP), and how AI agents securely access healthcare data through APIs and FHIR
• Ability to clearly explain AI capabilities, limitations and risks (data privacy, HIPAA, security, governance, accuracy) to technical and executive audiences alike
• A track record of innovation: you've introduced new tools, processes or ideas that measurably improved how your team works, sells or serves customers
• Natural curiosity and a commitment to continuous learning, keeping pace with fast-moving AI developments and translating them into real customer value

Preferred Education/Experience:

• Deep knowledge and experience in integration engine software, use cases, varied message formats, and configuration options.

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The expected pay range for this position is $95,000-$130,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire. Actual compensation will vary based on factors such as experience, skills, and work location. In addition to base salary, this role is eligible for Rhapsody's commission program, with target variable compensation of $40,000 based on achievement of sales quota. Rhapsody also offers a comprehensive benefits package, including health coverage, retirement savings, paid time off, and other programs designed to support your overall well-being.