Endpoint Automation Engineer

Sobre a vaga

In your role as Endpoint Automation Engineer, you represent the Group Technology department as a member of the Connectivity & Workplace - Endpoint Solutions teams. You will play a central role in the improvements activities of the department, working as a key driver to streamline automation capabilities for all IT teams worldwide.

O que vais fazer

• Design, implement and support automations and custom applications
• Full stack development and packaging developments (Know-how in packaging fat applications) for product enhancement requests
• Undertake problem and change executions
• Drive innovation and plan activities with agile mindset and tools
• Handle operational and troubleshooting work related to application scripting and delivery
• Monitor and measure services and infrastructure used by the team
• Deal with actions in a timely and effective manner according to the KPI’s / SLA’s in place, and with an overall focus on quality and security
• Help the evolution of the team, with the improvement of processes, bringing ideas and innovation and also by having a proactive attitude
• Advocate Endpoint Automation services provided to the customers and provide all necessary support documentation to explain EndPoint Automation processes
• Supporting and performing Administration, Maintenance and Support actions for the EndPoint Solutions automation team’s infrastructure
• Ensure that for all technologies and tools, the associated processes, documentation as well as tasks are maintained and kept up to date
• Ensure all monitoring and pro-active reporting for these solutions are in place, and the health and capacity management of said tools and platforms
• Ensure operational and scripting stability and standardization for assigned technologies and products
• Responsible and accountable for the knowledge transfer within the team as well as outside of your immediate team
• Raising and taking an active part for any product enhancement or remediation actions
• Identify and foster any technical or non-technical innovation under your scope as well as alerting about any risks related to those technologies

O que é pedido

• Minimum Higher Diploma, bachelor’s degree in computer science or equivalent
• Minimum of 5 years of experience as an IT developer
• Solid experience of at least two or more technologies: Automation Platforms, Scripting Languages, Microsoft Ecosystem, Development Workflow, Software Deployment Tool, Endpoint management platforms, Windows Server, Client
• PowerShell and/or Python is mandatory
• Working experience with ITSM/ITIL as IT operator
• Familiar with problem and change management processes
• Good technical English (both written and spoken)
• Excellent customer service skills
• Accomplished communication and organizational skills
• Analytical Thinking, able to review, challenge or question current processes or services with Result orientated mindset

Valorizado

• Microsoft certifications
• Automation/Scripting Certifications
• DevOps
• Amazon Web Services Practitioner
• Security Knowledge or Certifications are an advantage
• Demonstrate past experience working in a large international environment is favorable

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.