Executive Assistant – General Manager (12 month contract)

As an Executive Assistant supporting the General Manager at Riot Sydney, you operate as a trusted partner focused on executive effectiveness, sound judgement, and reliable follow-through. This role goes beyond administrative support. It exists to enable effective preparation, clear operating rhythm, and sustainable ways of working that help the GM and studio leadership to stay aligned, make informed decisions, and keep focused on the highest impact work. You are curious, proactive, and comfortable seeking the context needed to understand priorities, stakeholder needs, and the moments where your executive maturity can create the most value.

Context

Riot Sydney is part of Riot Games’ global organisation, contributing to long-term success by helping teams build, support, and improve games players love for years. The Executive Assistant plays a key role in enabling the General Manager to operate effectively across global and local priorities. This role supports Riot’s mission to make it better to be a player by helping senior leaders focus on the highest impact work, operate with a high bar, and collaborate effectively across Riot.

What Success Looks Like:

• The GM’s calendar consistently reflects the top 3-5 priorities, with protected focus time and minimal reactive churn.
• Meetings are worth the time, with clear purpose, preparation, outcomes, and fewer avoidable follow-up loops.
• Actions and commitments made by the executive are tracked, surfaced, and closed with the right owners.
• Sensitive organisational matters are handled with discretion, preserving trust and reducing unnecessary escalation.
• Written and verbal communication is concise, accurate, and appropriately framed for senior internal and external audiences.
• Day-to-day friction is reduced for the GM and key stakeholders through thoughtful coordination, timely escalation, and clear communication.

Core Responsibilities:

• Own the GM’s calendar as a strategic tool, using judgement to maintain a high bar on focus, access, buffers, and trade-offs across global time zones.
• Anticipate conflicts, preparation needs, and pressure points across time zones, adjusting scheduling to optimise global collaboration.
• Own senior stakeholder scheduling and travel logistics with situation awareness, using context, priorities, and availability constraints to secure the right moments with the right people, in service of the work that matters most.
• Orchestrate senior stakeholder visits and executive trips end-to-end, including logistics, scheduling, preparation, coordination, and overall trip readiness.
• Ensure meeting discipline, agendas, and appropriate pre-reads, with briefing depth calibrated to the importance and sensitivity of the meeting.
• Draft, edit, and refine written communications for senior audiences, adapting tone, timing, and framing to the situation and audience.
• Synthesise complex or ambiguous inputs into clear, decision-ready summaries.
• Act as a trusted point of coordination for information and requests, shaping urgency, access, and response expectations while protecting the GM’s focus with a strong sense of ownership and purpose.
• Maintain awareness of studio priorities, commitments, risks, and stakeholder dynamics.
• Support follow-through on executive commitments, particularly people and leadership actions.
• Partner closely with the Program Manager to ensure readiness for QBRs, reviews, and strategy sessions.

Role Boundaries:

• Ownership of QBR decks, strategy artefacts, or business review content.
• Owning delivery plans, project execution, or cross-functional workstreams.
• Standing up new operating practices and rituals.

Trust, Working Style, and Fit:

• Builds trust through discretion, sound judgement, and reliable handling of confidential people, performance, and organisational matters.
• Curious, context-seeking, and proactive, with a bias toward understanding the “why” behind priorities, decisions, and stakeholder needs.
• Resourceful and pragmatic, able to solve problems with limited direction while knowing when to escalate.
• Reflective and improvement-oriented, with an analytical mindset, openness to feedback, and a drive to improve efficiency, process, and stakeholder experience.
• Communicates clearly across informal, formal, local, and global contexts, adapting style with discernment and care.
• Calm under pressure, low ego, and comfortable raising concerns, offering perspective, and pushing for clarity when needed.

Qualifications:

Required:

• 5+ years supporting senior leaders as an Executive or Administrative Assistant.
• Strong organisational and business judgement.
• Excellent written and verbal communication skills.
• Comfort handling sensitive information.

Desired:

• Experience supporting GM, Director, or C-suite leaders.
• Experience in fast-paced global or matrixed organisations.
• Google Workspace expertise alongside proficiency in distributed collaboration tools.
• Interest in the craft of making games and a drive to support teams that create experiences players love.

This role enables effective and sustainable executive leadership through thoughtful coordination, strong partnership and operational clarity.