Technical Program Manager

The candidate will have responsibilities across the following functions:

Technical Strategy and Planning:

• Drive strategic, cross-functional planning and prioritisation, partnering with Product and Engineering leadership to develop comprehensive program plans, including roadmap definition, dependency mapping, and resourcing models.
• Drive the process of translating high-level business and product requirements into actionable, concrete engineering tasks, milestones, and technical specifications.
• Contribute to the definition and tracking of effective technical metrics, driving improvements that optimise engineering operating performance and system health.

Technical Execution and Delivery:

• Lead and facilitate regular program-level meetings and reviews with Product and Engineering leadership to ensure projects achieve successful outcomes.
• Proactively monitor program health, tracking status, risks, issues, and complex technical dependencies across engineering teams.
• Deep dive into technical issues to facilitate resolution, and drive appropriate executive-level escalations and program-level change management processes as-needed.
• Take personal ownership of engineering roadblocks and technical delays, escalating issues appropriately and driving them to timely closure by working directly with engineering leads.

Process and Communication:

• Manage high-level program communications, ensuring all stakeholders from delivery teams to executive management are consistently informed of roadmap changes, release plans, and delivery status, with a clear explanation of technical trade-offs and risks.
• Establish, document, and champion the adoption of new program frameworks, tools, and best practices across the R& D organisation.
• Act as an agent of change, helping to establish and strengthen the Technical Program Management function across the company.

Requirements:

• 6+ years of experience as TPM, Engineering Lead, Manager, or equivalent working directly with software engineering teams.
• Proven track record of communicating technical issues effectively to technical and non-technical partners at different levels of the organisation.
• Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in a fast-moving environment.
• Demonstrated excellence in the practice of technical program management, especially in establishing TPM processes from scratch.
• Highly skilled in pragmatically identifying, tracking and reporting on cross-team dependencies and collaboratively addressing them effectively with providing/receiving teams.
• Demonstrated attention to detail and a hands-on disposition.
• Excellent problem-solving and troubleshooting skills.
• Proven ability to handle multiple competing priorities in a fast-paced environment.
• Outstanding ability to effectively communicate across all levels of the organisation from engineers to executives.
• Four-year Computer Science, Engineering, Business or related degree, or equivalent work experience.