IT Engineer

The core responsibilities for the job include the following:

IT Operations and Infrastructure Management:

• Manage and maintain IT infrastructure, including servers, networks, endpoints, storage, and enterprise applications.
• Perform system configuration, upgrades, and maintenance to ensure performance, availability, and security.
• Manage endpoint provisioning, configuration, lifecycle management, and installation of mandatory security software during onboarding.
• Follow change management processes for system updates, configurations, and infrastructure changes.
• Maintain IT asset inventory, documentation, and system configuration baselines.
• Maintain system documentation, SOPs, and audit evidence for security and infrastructure controls.

Cloud Infrastructure, Monitoring, and Security Management:

• Manage and secure cloud infrastructure across the GCP environment.
• Configure IAM policies, network security controls, and cloud security configurations.
• Manage backup, high availability, business continuity, and disaster recovery configurations and testing while ensuring defined RPO/RTO objectives.
• Conduct periodic access reviews, monitor resource utilization, and support cloud cost optimization.
• Configure and maintain centralized logging and monitoring systems, including alerting and log retention.
• Monitor network activity and security events to identify and respond to potential threats.
• Monitor IT systems and security tools to detect suspicious activities and security incidents.
• Develop automation scripts to improve operational efficiency and reduce manual effort.

Identity and Access Management:

• Manage user provisioning, modification, and deprovisioning across enterprise systems.
• Implement authentication controls including MFA, SSO, and secure password policies.
• Monitor privileged access and enforce access approval workflows and segregation of duties.
• Manage access and security configurations for SaaS applications and third-party tools.

Endpoint Security and Device Management:

• Deploy, Implement and manage endpoint security solutions such as EDR/XDR, DLP, VPN, and MDM agents to enforce device security policies.
• Manage patching processes to ensure timely updates, vulnerability remediation, and system security across infrastructure and endpoints.
• Troubleshoot hardware, software, and access-related issues for end users.

Requirements:

• Experience with network administration, endpoint management, and IT security operations.
• Hands-on experience with cloud platforms (GCP) and hybrid infrastructure environments.
• Implementation and management of MDM (VPN, DLP, EDR) tools.
• Experience with Identity and Access Management systems.
• Knowledge of network security technologies and firewall management.
• Experience in incident response to alerts in the GCP.
• Knowledge of patch management, vulnerability management, and system hardening.
• Experience with backup, disaster recovery planning, and DR testing.
• Ability to maintain asset inventory and system configuration records.
• Familiarity with REST APIs and basic scripting (Python/Bash) to support internal automation initiatives.

Skills

Access Management, DLP, EDR, GCP, Google Cloud Platform, IAM, Identity, MDM, VPN, XDR