Technical Support Engineer

Manifest · Digital Marketing · 3 days ago
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Salary
≈ $6.5k – $20k per year (Estimated)
Location
In office (Bengaluru)
Experience
2+ years exp

First seen by Alion on Oct 25, 2026.

Overview
Company
Impact
Profile match

Manifest

We accelerate consumer journeys, launch ideas faster, adapt campaigns dynamically, & deliver measurable impact at our digital & content agency. Ready to chat?
manifest.com · Bengaluru · UTC+05:30 · Digital Marketing

Responsibilities:

  • Provide L1/L2 support for the platforms during night hours (India time).
  • Monitor alerts, logs, and incidents; perform initial triage and escalate as required.
  • Execute standard operating procedures, health checks, and routine maintenance tasks.
  • Document issues and resolutions for knowledge base updates.
  • Coordinate with engineering teams for the timely resolution of critical issues.


Requirements:

  • 2+ years of experience in technical support or operations.
  • Familiarity with cloud platforms (AWS/GCP/Azure) and Kubernetes preferred.
  • Good understanding of logs, monitoring tools, and incident workflows.
  • Strong communication and problem-solving skills.
  • Willingness to work night shifts from India.

Skills

AWS, Azure, GCP, Kubernetes, cloud, operations, technical support

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