Customer Onboarding Manager (French Speaking)
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 8, 2026. ROLLER Software scores B on the Alion truth index.
Join ROLLER as a Customer Onboarding Manager, where you'll manage the end-to-end implementation program for new customer accounts, focusing on France. You'll become an expert in our platform, provide best-practice advice, and develop strong customer relationships. Enjoy benefits like free medical insurance, paid parental leave, a 401(k) plan, and more.
Missions
- Gérer le programme d'implémentation de bout en bout pour l'intégration de nouveaux comptes clients sur ROLLER.
- Utiliser des compétences solides en gestion de projet pour garantir que les projets d'implémentation sont terminés dans les délais et à un niveau élevé.
- Développer des relations solides avec les clients qui favorisent la rétention et la fidélité.
Profil recherché
- Your time and resource management skills, combined with a sharp attention to detail, set you up for success- You’re genuine, grounded, and value authentic interactions
- You know how to take ownership, manage multiple projects simultaneously, and effectively prioritise day-to-day tasks
- You bring a process-driven mindset with a focus on efficiency, scalability, and continuous improvement
- You’re comfortable in fast-paced, evolving environments and adapt quickly to change
- Experience in the leisure and attractions industry is a plus
- Must be a C1 fluent French speaker
- You’re tech-savvy and quick to learn new systems
- You’re self-motivated and thrive in an autonomous work environment
- You have at least 3 years of experience in onboarding or project management, ideally within a SaaS or technology-driven environment