NetSuite Consulting Supervisor - Technology, Media & Telecomm (TMT)

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The NetSuite Consulting Supervisor will lead SuiteBilling and/or Zone Billing-focused projects and provide guidance to team members throughout the implementation lifecycle. This role requires strong project leadership, technical expertise in Zone Billing and/or SuiteBilling, and the ability to manage client expectations while ensuring timely, high-quality delivery. The ideal candidate will also contribute to team development through training, documentation, and best practices.

Key Responsibilities:

• SuiteBilling and/or Zone Billing Implementations & Assessments: Manage end-to-end implementations, including requirements gathering, configuration, testing, and post-go-live support.
• Project Leadership: Oversee project timelines, budgets, and deliverables to ensure successful outcomes.
• Requirements Gathering: Collaborate with business stakeholders to capture, analyze, and document billing and revenue management requirements.
• Configuration & Quality Assurance: Configure SuiteBilling/Zone Billing modules to meet complex business needs and compliance standards; develop and execute test cases and manage UAT.
• Use Case Development: Translate business requirements into functional use cases and scenarios to guide design and testing efforts.
• Team Guidance & Training: Mentor and train junior consultants, ensuring adherence to best practices and quality standards.
• Documentation: Create and maintain project documentation, including process flows, configuration guides, and training materials.
• Vendor Coordination: Work with third-party vendors as needed to support integrations and resolve issues.

Required Skills & Qualifications:

• Excellent project management skills with the ability to deliver on time and within budget.
• Proficiency in requirements gathering, configuration, testing, and UAT.
• Ability to develop functional use cases and translate business needs into technical solutions.
• Strong communication and stakeholder management skills.
• Experience mentoring and training team members.

Preferred Certifications:

• NetSuite SuiteBilling Enablement Certification.
• Several years of experience in the Technology, Media, and/or Telecommunications vertical implementing NetSuite
• Proven experience leading Zone Billing/ and or SuiteBilling implementations and assessments.
• Strong understanding of NetSuite ERP and SuiteBilling functionality.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.