Senior Program Manager, Enterprise Data Management (Unstructured Data) - 5625

Senior Program Manager, Enterprise Data Management (Unstructured Data) - 5625

Duration: 24 Months

Location: Toronto (Hybrid, 3x/week)

Overview: 

Our insurance client, is seeking a Senior Program Manager to lead its Unstructured Data Program within the broader Enterprise Data Management Program, overseeing multiple technology projects, executive stakeholder alignment, program governance and delivery.

• Lead the Unstructured Data Program within the overarching Enterprise Data Management Program, aligning program strategy and delivery with business objectives.
• Develop strategic program plans, roadmaps and business cases, ensuring underlying projects are clearly defined and coordinated.
• Establish program governance, delivery practices, reporting structures and quality standards.
• Oversee scope, budget, schedule, resources, quality, risks and dependencies across the program’s projects and initiatives.
• Partner with senior business and technology management, project managers, delivery teams and external parties to achieve agreed business outcomes.
• Work with IS Financial Management and Business Unit Financial Reporting to determine appropriate expense or capitalization treatment and ensure accurate financial reporting.
• Monitor benefits realization and ensure program components remain aligned with organizational priorities.
• Provide executives and sponsors with an integrated view of program progress, financial performance, delivery risks and decisions required.
• Proactively resolve cross-project issues, resource conflicts and competing stakeholder priorities.
• Ensure program plans account for impacts on people, processes, systems and dependent initiatives.
• Oversee resource planning across the program and provide input to people leaders on assignments, performance and development.
• Coach and mentor project managers and cross-functional resources on delivery methods, tools, practices and complex issues.
• Provide technical thought leadership and oversee knowledge transfer, training, analysis strategies and implementation activities.
• Champion organizational change and ensure change management strategies support business priorities.
• Collaborate with delivery teams to oversee system quality and identify opportunities for improvement.
• Drive continuous improvement in program delivery practices, processes and tooling, simplifying work and improving resource efficiency.

• 10+ years of project management experience within an IT environment, including 3+ years managing complex programs.
• Extensive experience leading strategic program planning, business case development, scoping, estimating and delivery across multiple competing initiatives.
• Demonstrated ability to establish and manage program governance, delivery standards, controls and reporting across multiple projects.
• Strong executive stakeholder management skills, including influencing senior business and technology leaders, resolving conflicts and aligning competing priorities.
• Excellent financial management skills, including program budgeting, forecasting, capital acquisitions and financial reporting.
• Experience managing program risks, issues, dependencies, resources and changes within complex and ambiguous environments.
• Strong understanding of risk assessment, control standards, audit practices and compliance requirements.
• Experience applying Agile Scrum, Kanban, Waterfall and Hybrid delivery methodologies.
• Experience with Microsoft Project, Microsoft Power Platform (Power BI, Power Apps and Power Automate), Jira, Confluence and SharePoint.
• Demonstrated ability to lead, coach and mentor project managers and cross-functional teams, including teams working virtually across geographies.
• Strong business, technical and financial acumen, with the ability to connect program delivery to organizational strategy.
• Strong written and verbal communication skills, including developing communication plans and presenting integrated program updates to senior leadership.
• Proven track record of delivering increasingly complex projects and programs while managing stakeholder expectations.

• Experience delivering programs or projects within Data, Cybersecurity, IT Infrastructure or IT Risk.
• PMP and/or a Program Management designation.