Internal Communications Manager

Reporting to the Senior Manager, Internal & Executive Communications, you'll partner with senior leaders and teams across North America to turn business objectives into clear, engaging communications. This is a hands-on individual contributor role where you'll advise stakeholders on communications approaches, develop compelling content, and independently manage projects from planning through execution. You'll also manage regional communications channels and editorial planning while collaborating with colleagues across our global organization.

Who is Sage and Why Join?

Sage helps small and medium-sized businesses succeed with accounting, financial, ERP, Payroll & HR software. Knowing that over 6 million of our global customers depend on our solutions, motivates us to keep innovating so they keep growing with confidence.

Why Join Sage?

• Join a global B2B AI-SaaS in the midst of a massive opportunity of growth in North America- which makes up over 45% of Sage's global revenue.
• Have the autonomy to make an impact. Join a team that values your judgment, ideas, and ability to take initiative, with the independence to recommend approaches and drive work forward.
• Gain exposure to the wider business. Work with leaders across commercial, People, Finance, and other functions, developing a broader understanding of how business priorities and decisions come together in a global organization.
• Help shape how communications evolves. Bring new ideas and fresh perspectives to an evolving communications function, with opportunities to improve existing approaches and how Sage engages colleagues across North America.

Location Requirement: Hybrid - 3 days per week from our Atlanta office (Ponce City Market)

Responsibilities

• Partner with senior leaders and stakeholders across North America, including People, go-to-market, Finance, and other business functions, to develop and deliver internal communications aligned with their priorities.
• Advise senior leaders and business stakeholders on communications objectives, audience, messaging, channels, and timing, while independently managing projects from initial brief through delivery and evaluation.
• Write, edit, and develop engaging content across formats, including leadership messaging, talking points, presentations, newsletters, intranet articles, organizational announcements, and colleague communications.
• Lead communications planning and delivery for key colleague moments, including town halls, Sales Kickoff, regional activations, leadership engagements, and colleague campaigns.
• Manage North America internal communications channels, including editorial planning, content calendars, publishing, channel governance, and continuous improvement.
• Support communications for business and organizational changes, working with regional and global stakeholders to develop clear, timely messaging that helps colleagues understand what's changing and why.
• Identify and develop compelling stories that bring Sage's strategy, culture, customer successes, and colleague contributions to life.
• Use channel analytics, colleague feedback, and content performance insights to measure communications effectiveness and identify opportunities for improvement.
• Build strong stakeholder relationships across a global, matrixed organization, balancing planned communications with emerging business needs while independently managing priorities and deadlines.

What we're looking for? Minimum Qualifications

• 5 years of experience in internal communications or corporate communicates ideally within a large, global or multi-region public company.
• Strong business writing, editing, and storytelling skills, including the ability to translate complex information into clear, relevant communications for different audiences.
• Demonstrated ownership of communications projects or campaigns from planning and stakeholder engagement through content development, execution, and evaluation.
• Demonstrated experience advising senior leaders and business stakeholders on communications strategy, messaging, audience, channels, and timing, with the judgment to recommend approaches that align with business priorities.
• Experience developing content and managing communications across internal channels such as newsletters, intranets, leadership communications, or employee communications platforms.
• Strong editorial judgment and discretion, including the ability to manage sensitive information and adapt communications to different business situations.
• Proven ability to work independently, manage competing priorities, make recommendations, and adapt quickly when business needs change.
• Experience using communications metrics, audience feedback, or channel insights to evaluate effectiveness and improve content and communications.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent professional experience.

Benefits? We have plenty.

• Competitive annual bonuses
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (22 personal days & 10 national holidays)
• 18 weeks of paid parental leave (offered 1 year after the start date)
• Work Away Program: Opportunity to work & play for 10 weeks from another country (Sage-approved list)
• Sage Foundation: 5 days paid yearly to volunteer
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)