Identity & Access Management Engineer II

Sago is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

We are seeking an Identity & Access Management (IAM) Engineer to support the administration, operation, and continuous improvement of identity services across Microsoft Entra ID, Active Directory, Microsoft 365, Azure, AWS, and SaaS applications.

Key Responsibilities

• Administer and support Microsoft Entra ID (Azure AD) and Active Directory environments.
• Manage user lifecycle activities, including provisioning, access modifications, and deprovisioning.
• Maintain and support authentication services, including Multi-Factor Authentication (MFA), Conditional Access, and passwordless authentication solutions.
• Configure and troubleshoot Single Sign-On (SSO) integrations using SAML, OAuth, OIDC, and SCIM.
• Manage role-based access controls (RBAC), privileged accounts, and access governance processes.
• Conduct access reviews and support joiner, mover, and leaver processes.
• Monitor identity systems, troubleshoot access-related issues, and ensure platform reliability.
• Support audit, compliance, and security initiatives by maintaining documentation and generating reports.
• Develop and maintain PowerShell scripts to automate IAM processes and improve operational efficiency.

Requirements

• 3+ years of experience supporting Identity and Access Management (IAM) environments.
• Hands-on experience administering Microsoft Entra ID (Azure AD) and Active Directory.
• Experience managing Microsoft 365 identities, groups, and access controls.
• Knowledge of Multi-Factor Authentication (MFA), Conditional Access, and identity security best practices.
• Experience supporting Single Sign-On (SSO) and identity federation technologies, including SAML, OAuth, OIDC, and SCIM.
• Understanding of Role-Based Access Control (RBAC), privileged access management, and least-privilege principles.
• Experience with PowerShell scripting and process automation.
• Strong troubleshooting, analytical, and customer service skills.
• Bachelor's degree in information technology, Computer Science, Cybersecurity, or a related field preferred.

Benefits

• Full Legal Benefits Package - In compliance with labor law, this includes:

Paid Time Off

Holidays

13th-Month Salary

Insurance Coverage

• Stable Work Schedule - Predictable working hours that support personal planning and peace of mind.
• Work-Life Balance - A workplace culture that encourages time for life outside of work.
• Annual Salary Review - Yearly evaluations that offer the opportunity for growth and recognition.