Account Solution Engineer, Informatica

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Solution Architect, you will engage with internal collaborators and customers and partners to develop technical account plan/strategy and drive sales engagements to technical closure. As a key member of the sales team, you will ensure success by capturing customer use cases and designing complex technical solutions on top of Informatica Data Management Cloud. You will educate customers and internal stakeholders on the Informatica value proposition and participate in deep architectural discussions to ensure solutions are designed for successful deployment and consumption in the cloud. Within our technical sales community you will be an active, constant learner with a growth mindset. You will mentor others on the team and contributing to the development of shared selling assets, knowledge stores, and enablement materials. To ensure sustained revenue growth you will contribute to pipeline generation by delivering technical workshops, being active in social media promotions, developing content for external circulation, and participating in industry marketing events.

Knowledge & Skills

• Intermediate certification on at least 1 Cloud Ecosystem (AWS, Azure, GCP) and 1 data related cloud technology at the level defined by the business
• Advanced knowledge of Cloud computing security aspects
• Expert level skills for Informatica services and product capabilities
• Ability to engage VP, Director customer personas
• Credibility with data engineers, data scientists, and other technical customer personas
• Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
• Advanced technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products
• Strong written and verbal communication skills, bilingual in Korean and either English or Japanese is required.
• Ability to create and execute on a strategic technical account plan as defined by the business

Essential Duties & Responsibilities

• Manage customer engagements independently
• Responsible for sharing best practices and content on competition and other ecosystem vendors
• Stay current on certification of services related to area of focus
• Perform all activities leading up to the delivery of a Customer Specific Demo with no assistance including discovery, technical qualification, customer presentations, standard demo and any related customer-facing communication
• Conduct technical workshops with customers with no assistance
• Lead on RFP responses and POC’s related for area of focus
• Partner with the CSM team to nurture activities including technical advisory, workshops, etc.
• Ability to support demos at marketing events independently
• Customize, create, and present customer demos with minimal assistance
• Present existing EBC content either at Informatica or onsite with customers

Education/Experience

• 8+ years of relevant experience in data management, MDM, or DG
• 10 years of prior presales/technical sales or consulting experience
• Bachelor’s degree in Computer Science or a related field (such as Science and Engineering)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

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