Systems Engineer / Level 6 or Level 7

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Systems Engineer is responsible for administering and managing the Finance systems & applications that support our mission critical business processes. Systems Engineer will be the primary process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams in support of Salesforce end to end business processes.

What You'll Actually Be Doing

Daily activities will include, but are not limited to, enterprise application support, resolving technical and functional system issues, performing trend analysis and identifying enhancements to reduce support requests, and collaborating with development teams to implement new and enhanced functionality. The successful candidate must be agile and able to support multiple priorities.

You're Our Person If...

• 4-8+ years of Hands-on expertise in any of the Workday Financials modules (Account Receivables, Payables, Assets, GL, Banking & Settlement).
• Working knowledge of Workday Security, Business Processes, Reports, Calc Fields, Integrations framework, Studio, BIRT and EIBs.
• Expertise in Workday Fundamentals and Financial Functional Configurations.
• Expertise in handling production support cases (L2/L3), incident management and problem management.
• Certified Workday expert in at-least one of the Financial module.
• Experience in Accounting Center and Prism.
• Well-versed with Workday Community and latest features/enhancements of Workday Releases.
• Analyse and resolve complex configuration, automation, data, security, and integration issues.
• Perform root-cause analysis and implement preventive solutions rather than relying on workarounds.
• Experience working in a SOX compliant environment.
• Demonstrate experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers.
• Identify opportunities to automate manual business processes and improve operational efficiency.

Even Better If...

• Experience in global ERP implementation especially implementations related to North America , EMEA, APAC countries
• Experience in Enterprise Performance Management, Workday Adaptive (Financial or Workforce) Planning.
• Experience working as part of a Scrum team practicing Agile development methodologies.
• Knowledge of accounting principles and financial cloud applications.
• Knowledge of Salesforce platform or Mulesoft Cloud hub is a huge plus.
• Knowledge of Coupa, Concur or other Financials SaaS applications will be an added advantage.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.