Paywall and Sales Operations Lead

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Paywall and Sales Operations Lead

Ref: JO-2604-360363

• United Kingdom, London

• Content, Marketing

• Marketing

• 10 - 49 Employees

• £28,000.00 - £32,000.00 per annum

• Environment:

  In-office

• Contract Type:

  Permanent

• Starts:

  ASAP

Paywall & Sales Operations Lead

Surbiton, Surrey (Office-Based) - 5 days a week

£28K (£30K after probation) + £6K Bonus | OTE £36K

This isn’t a back-office role.

We’re looking for someone commercially sharp, highly organised, and accountable for performance.

Someone who doesn’t just follow processes - they improve them.

If you thrive in fast-paced environments, enjoy working with data, people, and systems, and want real ownership over revenue performance - this role will suit you.

We don’t need perfection - we need discipline, attention to detail, and the ability to execute under pressure.

About the Role

Our client is a fast-growing, social-first agency working with creators across global markets.

You’ll sit at the centre of the paywall and sales operation - driving performance, managing execution, and ensuring everything runs efficiently behind the scenes.

This is part operator, part analyst, part team leader.

You’ll:

Own operational performance across assigned creators

Manage day-to-day execution within the paywall and sales function

Identify opportunities to improve revenue and conversion

Oversee pricing, positioning, and monetisation strategy

Manage and coordinate a remote operations team

Track performance data and report directly to leadership

Who You Are

You’re not reactive - you stay in control.

You are:

Highly organised - you can manage multiple workflows and priorities

Commercially aware - you understand performance, revenue, and optimisation

Detail-focused - you spot issues others miss

Confident - comfortable managing people and making decisions

A strong communicator - clear, direct, and composed under pressure

Solutions-driven - you fix problems, not just flag them

Accountable - you take ownership of outcomes, not just tasks

You might come from operations, e-commerce, digital marketing, or a high-performance environment - but mindset matters more than background.

What Success Looks Like

Consistent revenue growth across assigned creators

Strong operational execution across teams

Clear, structured reporting and performance visibility

Issues identified early and resolved quickly

High standards maintained across systems and processes

Why Join

Performance-based bonuses

Work closely with senior leadership

Be part of a fast-growing, high-performance environment

Real ownership and responsibility

Clear progression as the business scales

*Rates depend on experience and client requirements