Principal Cloud Platform Engineer

The era of pervasive AI has arrived. In this era, organizations will use generative AI to unlock hidden value in their data, accelerate processes, reduce costs, drive efficiency and innovation to fundamentally transform their businesses and operations at scale.

SambaNova Suite™ is the first full-stack, generative AI platform, from chip to model, optimized for enterprise and government organizations. Powered by the intelligent SN40L chip, the SambaNova Suite is a fully integrated platform, delivered on-premises or in the cloud, combined with state-of-the-art open-source models that can be easily and securely fine-tuned using customer data for greater accuracy. Once adapted with customer data, customers retain model ownership in perpetuity, so they can turn generative AI into one of their most valuable assets.

About the team

The Cloud Platform team owns the production inferencing service that serves SambaNova's models to customers on RDU accelerators, including capacity planning, deployment, monitoring, and incident response across regions in the United States, Asia, Europe, and Latin America.

About the role

As a Cloud Platform Engineer you'll keep our AI inferencing platform reliable, fast, and scalable. Your focus is uptime, latency, and resource utilization on the inference endpoints customers depend on. The work spans monitoring, deployment, capacity planning, and incident response, and includes a shared on-call rotation covering 24/7 coverage.

Responsibilities  

Some of your responsibilities will include:

• Owning the availability, latency, and efficiency of the production inferencing service, including change management, emergency response, and standing up AI infrastructure in new regions
• Building and maintaining monitoring, alerting, and dashboards in Prometheus, Grafana, and Datadog covering service health, model latency and throughput, and RDU utilization
• Leading incident response, running blameless post-mortems, and automating the toil those incidents expose
• Finding and fixing performance bottlenecks, and designing auto-scaling policies that handle variable inference load without overspending
• Managing cloud and on-prem infrastructure as code in Terraform and Ansible, and building the CI/CD pipelines that deploy new model versions and service updates

Required Qualifications

• B.S. in Computer Science, Computer Engineering, or related field, or equivalent practical experience
• 3+ years in a Site Reliability Engineering, DevOps, or related role supporting a large-scale, customer-facing service in a public cloud environment (AWS, GCP, Azure)
• Strong programming and scripting skills in Python, Go, or Java
• Production experience with Docker and Kubernetes
• Deep understanding of monitoring and observability tooling such as Prometheus, Grafana, Datadog, or the ELK Stack
• Experience with infrastructure as code using Terraform or CloudFormation
• Experience with CI/CD tooling such as Jenkins, GitHub Actions, or ArgoCD
• Strong Linux system administration fundamentals

Preferred Qualifications

• Experience in a hybrid environment spanning cloud and on-premise data center infrastructure
• Experience supporting ML or AI inferencing services in production
• Familiarity with GPU-accelerated computing and optimizing workloads for NVIDIA GPUs, for purposes of mapping to RDUs
• Knowledge of model serving frameworks such as vLLM, SGLang, or Ray
• Experience managing and tuning databases (SQL or NoSQL) and caching systems such as Redis or Memcached

Base Salary Range:

Base Pay Range

₹6,000,000—₹8,000,000 INR

Submission Guidelines

Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. 

EEO Policy

SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

Benefits Summary for US-Based, Full-Time Employment Positions

SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.