B2B Sales Management Manager | Samsung Electronics

Position Summary

Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.

Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.

We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.

Join us at Samsung and find your opportunity to do what you can't.

Looking for more? Visit our website www.samsung.com or our career page HERE!

Role and Responsibilities

Job Summary

We are looking for a results-oriented B2B Sales Management Manager for our Mobile Devices Division, based in Panama, to drive sales growth and strengthen relationships with assigned business customers across the region.

This role focuses on account management, sales planning, and business development within an existing customer portfolio, translating market insights and customer needs into strategies that maximize revenue, support profitability, and enhance customer satisfaction.

Areas of Responsibilities in this role, you will be responsible for:

- Develop and execute medium- to long-term sales plans for assigned accounts.

- Analyze market trends and customer needs to define sales strategies and identify business opportunities.

- Manage and strengthen relationships with existing customers to support retention, growth, and account diversification.

- Identify cross-selling, upselling, and repeat sales opportunities across products, services, and solutions.

- Develop account growth plans focused on building profitable, long-term business relationships.

- Coordinate with marketing, sales, and regional teams to align commercial initiatives with customer needs.

- Manage commercial interactions with customers and channel partners, supporting direct and indirect sales opportunities.

- Resolve customer issues and coordinate internal follow-up to ensure high-quality service and customer satisfaction.

- Monitor and report on customer retention, business opportunities, and market trends.

- Drive achievement of sales targets for the assigned customer portfolio.

Requirements

- Bachelor’s degree in Business Administration, Economics, Electronic Engineering, or Industrial Engineering.

- 6 to 7 years of relevant professional experience in B2B sales, account management, key account management, or related commercial roles.

- Experience developing sales plans and managing relationships with business customers.

- Ability to identify customer needs and translate them into commercial opportunities.

- Strong analytical skills to assess market trends, account performance, and business opportunities.

- Sound judgment in evaluating complex situations and selecting practical solutions.

- Ability to work independently and manage day-to-day responsibilities with limited supervision.

- Experience using Salesforce is highly desirable, particularly for managing sales pipelines, tracking opportunities throughout the sales cycle, and monitoring conversion rates, win rates, and other key B2B sales indicators.

- Based in Panama, with the role located in Costa del Este, Panama City.

Key Competencies

- Results-oriented mindset with a focus on sales growth and profitability.

- Strong customer focus and relationship management skills.

- Commercial acumen and opportunity identification.

- Analytical thinking and sound decision-making.

- Effective sales planning, prioritization, and follow-up.

- Proactive problem-solving and ownership of account performance.

- Clear communication and cross-functional collaboration.

- Autonomy and adaptability when managing diverse customer and business needs.

Skills and Qualifications

Why is Samsung Electronics the place to be?

Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.

Benefits:

· Comprehensive health and wellness programs

· Professional development opportunities

· Global networking and collaboration

At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.

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