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Salary
≈ $28k – $44k per year (Estimated)
Location
In office (Felixstowe)
Visa
No sponsorship (stated in the posting)

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 9, 2026. Sanctuary scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Sanctuary is a not-for-profit housing and care provider headquartered in Worcester that owns and manages more than 105,000 affordable homes across England and Scotland. Through Sanctuary Care it runs residential and nursing care homes, and it also delivers supported living, development and regeneration programmes, and in-house repairs and maintenance for its properties. It hires care team leaders, housekeeping and lifestyle coordinators, maintenance and multi-trade operatives, gas engineers, caretakers, receptionists, apprentices and development managers.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Social Inclusion Coordinator

14 Montague Road, Felixstowe, Suffolk, IP11 7HF

£13.21per hour

15 Hours per week

Turn everyday moments into something meaningful

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Social Inclusion Coordinator to our vibrant mental health service at 14 Montague Road, Felixstowe, Suffolk, IP11 7HF.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

  • Support the manager with day-to-day admin tasks
  • Run monthly house meetings and take minutes
  • Help customers attend appointments and access support
  • Welcome visitors and provide information to customers, staff and partners
  • Organise one-to-one and group activities, as well as events and celebrations

Your skills

  • Experience in a similar role and strong customer care skills
  • Ability to prioritise tasks and meet deadlines
  • Basic Microsoft Word and Excel skills
  • NVQ Level 2 in Health and Social Care or willingness to work towards it
  • Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

  • Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
  • Company-paid life insurance
  • Parental leave arrangements andannual leave purchase scheme
  • Company-funded training and ongoing career development opportunities
  • Flexible working options and aninclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
  • Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
  • Enhanced pay rates for additional hours, when available

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

  • We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
  • All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
  • Internal candidates should apply via their internal careers account.
  • We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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