[Vietnam] Pharmacy Key Account Executive

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

Santen Vietnam drives this mission locally, focusing on the sales, marketing, and distribution of our innovative ophthalmic portfolio to address the significant and growing need for high-quality eye care across Vietnam. We are committed to developing the local ophthalmic ecosystem through partnerships and educational support for medical professionals.

As Santen Vietnam continues to grow and expand its business, we are looking for a talented individual to join us as a Pharmacy Key Account Executive.

Based in Ho Chi Minh City, the Pharmacy Key Account Executive will be responsible for executing pharmacy chain strategies, including product, pricing, promotion, and assortment initiatives, to maximize the growth of Santen products in Vietnam. The role manages assigned pharmacy chain accounts, drives sales and KPI achievement, collaborates with marketing and field teams to increase market penetration, and develops strong customer relationships through effective account management and market insights. The position also monitors market trends and competitor activities, providing recommendations to support business growth and account development.

What you will do

• Identify the commercial potential markets for assigned accounts.
• Executing activities with key accounts: planned price, trade promotion, collaborating activities, ... to ensure meeting company direction.
• Build up good relationships with key accounts, relevant to maximize KPI results and achieve business performance
• Work to level up key accounts by increasing availability and visibility of Santen products through negotiation & execution
• Collaborate with marketing and customers to execute activities on field to ensure Pharmacy Chain business performance.
• Communicate and correspond to key accounts as assigned towards succession of implementation, monitoring, and tracking for campaigns, trade promotions, partnership program.
• Other tasks will be assigned by Line Manager.

What you will bring to the role

Experience

• 2-3 years of experience in Key Account Executive or Key Account Supervisor roles, preferably within the FMCG, OTC, healthcare, or pharmacy sectors.

Qualifications

• Strong understanding of Modern Trade and Pharmacy Chain channels.
• Proven ability to build and maintain strong, trust-based relationships with key accounts.
• Strong negotiation and influencing skills.
• Self-motivated, proactive, and innovative mindset.

Skills

• Results-driven with a strong commercial focus.
• Excellent market development and account management capabilities.
• Strong execution and problem-solving skills.
• Effective presentation and communication skills.

Education

• Bachelor's degree in Pharmacy, Health Sciences, Business, Marketing, or a related field. A Pharmacy or Health Sciences background is preferred.

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in opthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.