Solutions Consultant

Position Summary

Sapio Sciences is seeking a highly motivated and self-starting Solution Consultant. You will join a rapidly growing team that builds on our recent customer wins. You will be based in the United States (working remotely) but support customer opportunities worldwide.

As a technical sales team member, you will be confident in supporting solutions sales into the Life Sciences market. Ideally, you will have deep knowledge of LIMS, ELN, and SDMS products and their application within the Laboratory setting.

This position is open to anyone located on the East Coast of the United States and will be remote, with travel to customer sites circa 20-30% of the time.

Essential Responsibilities

• Meticulously qualify deals from a technical perspective and efficiently drive the sales cycle forward.
• Be able to communicate the Sapio Sciences technical value proposition clearly and concisely.
• Work closely with account executives to win life sciences customer accounts by technically demonstrating the value of our solution.
• Build and maintain an expert understanding of the Sapio Science product set and roadmap.
• Create and maintain a set of demos (and related scripts) of our solution tailored for each of our life science target segments.
• Be able to confidently demonstrate the Sapio Science solution and technical value proposition to customers and prospects.
• Understand each prospect’s goals and challenges and be able to reflect them into the organisation to ensure we deliver a successful solution and outcome for all.
• Manage the creation of technical proposals, RFP responses and other necessary technical documentation to close a sale.
• Work closely with our Customer Success team to ensure clear and comprehensive technical handover of customer requirements for deployment.

Required Education & Experience

• A BS/BA degree or equivalent in a scientific discipline (e.g. biology, chemistry, physics).
• Experience selling or implementing scientific information technology solutions.
• Experience as a SaaS Solution Consultant or equivalent technical sales role.
• Previous experience with either LIMS or ELN software.
• Comfortable presenting the company to scientists and information technology audiences.
• Experience in quickly identifying client needs and intelligently positioning solutions to address them

Required skills & abilities

• Software problem solver.
• Excellent listening and presentation skills.
• Highly motivated to achieve sales targets.
• Ability to gain the respect and trust of the customers you work with.
• Effectively collaborate across the Sapio organisation to achieve your goals.
• Expert at identifying and working with key customer technical stakeholders.
• Focused on activities that add value and avoiding those that do not.
• Determined and persistent in achieving your targets.
• Maintain the highest standards of integrity and respect for co-workers, customers and prospects.
• Ability to travel approximately up to 30% of the time.
• Demonstrated success working responsibly and effectively from a home office.
• Effective time management and prioritisation skills.
• Excellent computer skills (Excel, PowerPoint, Word, CRM Programs).
• Ideally, knowledge of one or more of: Linux operating systems, Amazon Web Services, REST APIs, Python programming.