Salesforce Technical Lead

Year of exp : 10-14

Job Location : Hyderabad

Working Hours/ Shift : 8:00 AM 4:30 PM | Regular Shift

Working Mode : Hybrid {3 days Work from Office 2 Days work from home}

Job Description :

- Bachelors degree in Information Systems, Computer Science, Engineering, or a related field; advanced degree preferred.

- 10+ years of strong hands-on Salesforce experience, including implementation, development, configuration, customization, integration, and production support in enterprise environments.

- Strong Salesforce development experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows, triggers, batch jobs, asynchronous processing, and Salesforce platform services.

- Strong Salesforce configuration expertise, including objects, fields, page layouts, record types, validation rules, approval processes, automation, reports, dashboards, and business process setup.

- Deep experience with Salesforce security setup and access control, including profiles, permission sets, permission set groups, roles, sharing rules, organization-wide defaults, field-level security, record access, and access troubleshooting.

- Hands-on experience designing and operating end-to-end monitoring, alerting, logging, and incident management processes for Salesforce production environments.

- Experience enabling enterprise observability for Salesforce using Splunk or similar tools, including dashboards, alerts, log analysis, error tracking, trend analysis, and production support insights.

- Experience with Salesforce Data Cloud, including data model setup, identity resolution concepts, segmentation, activation, and integration with broader Salesforce and enterprise data platforms.

- Experience with CRM Analytics, including datasets, dashboards, reporting, insights, and analytics use cases that support business decision-making.

- Experience applying Salesforce AI capabilities, including Einstein features, automation, predictive insights, and productivity improvements for business users.

- Understanding and working knowledge of integrating Salesforce with third-party and enterprise systems using REST/SOAP APIs, middleware, events, connectors, Data Loader, or other integration patterns.

- Strong understanding of CI/CD, DevOps, and Salesforce deployment strategies, including GitHub-based source control, Gearset, environment management, automated validation, release governance, and production change control.

- Salesforce certifications such as Platform Developer II, Administrator, Platform App Builder, Sales Cloud Consultant, Data Cloud Consultant, CRM Analytics, or Application/System Architect are preferred; equivalent hands-on experience will also be considered.

- Ability to multi-task, handle high-pressure production situations, troubleshoot complex issues, and make effective decisions with appropriate risk awareness

Skills

Salesforce, Salesforce Integration, Apex, SOQL/SOSL, Salesforce LWC, Visual Force, REST API, Einstein Analytics, SFDC Einstein