Infrastructure Development Manager

Description

Project initiation, planning and delivery oversight.

• Lead and coordinate the delivery of capital infrastructure projects, refurbishments, upgrades and improvement initiatives from concept initiation to practical completion and final handover.
• Translate approved business needs, feasibility outputs and strategic priorities into structured project plans, delivery milestones, governance actions and implementation requirements.
• Define and manage project scope, delivery schedules, critical path activities, dependencies, constraints and stakeholder responsibilities to support controlled execution.
• Coordinate project mobilisation activities, including consultant appointments, technical inputs, procurement interfaces, site readiness requirements and implementation sequencing.
• Maintain oversight of programme progress and intervene timeously where delays, risks, resource constraints or delivery obstacles threaten approved objectives.

Stakeholder engagement, meeting leadership and communication.

• Act as the primary coordination point between business stakeholders, consultants, contractors, landlords, statutory bodies and internal support functions throughout the project lifecycle.
• Chair or coordinate project meetings, progress reviews, design discussions, site meetings and close-out engagements, ensuring that actions, decisions, risks and accountabilities are clearly recorded and followed through.
• Provide regular, accurate and decision-focused progress reporting to management and relevant governance forums on status, cost, programme, risks, quality and key dependencies.
• Maintain effective stakeholder relationships through consistent communication, timely escalation of material issues and balanced management of competing delivery requirements.

Design coordination, compliance and quality control.

• Review project designs, technical proposals, layouts and delivery plans to confirm alignment with approved business requirements, operational functionality, maintainability and fit-for-purpose outcomes.
• Coordinate multidisciplinary inputs from architects, engineers, quantity surveyors, contractors, specialist service providers and other technical parties to support integrated delivery.
• Monitor compliance with applicable building regulations, municipal requirements, occupational health and safety requirements, statutory approvals and internal standards throughout the project lifecycle.
• Verify that quality standards, workmanship expectations, testing protocols, commissioning requirements and documentary evidence are achieved prior to sign-off and handover.
• Escalate non-conformance, unsafe conditions, substandard work, design deviations or recurring quality concerns and drive corrective action to resolution.

Commercial, contractual and delivery controls.

• Support the development and control of project budgets, cost forecasts, capital motivations, payment verification inputs and change control requirements.
• Monitor project expenditure against approved budgets and highlight emerging cost pressures, scope creep, claims exposure or commercial risks requiring management intervention.
• Coordinate contractor performance against agreed deliverables, service levels, timelines, safety obligations and quality standards.
• Review variation requests, delays, design changes and implementation risks to support disciplined governance and controlled decision-making.
• Assist with procurement, bid evaluation inputs, appointment recommendations and contract administration processes in accordance with approved policies and delegated authorities.

Risk management, assurance and close-out.

• Identify project delivery risks, safety concerns, operational impacts, compliance exposures and implementation dependencies and ensure these are tracked and managed throughout execution.
• Maintain project risk registers, issue logs, decision trackers, progress records, meeting minutes and close-out documentation to support transparency and accountability.
• Coordinate inspections, snagging, testing, commissioning, practical completion reviews and final acceptance activities to ensure readiness for handover.
• Confirm that as-built information, warranties, certificates of compliance, operating manuals, training and handover documentation are complete and appropriately retained.
• Support post-implementation reviews and lessons learnt to improve delivery standards, controls, project planning and future capital execution.

Facilities and infrastructure support.

• Provide delivery support and project guidance across the facilities and infrastructure portfolio, including Support Office and operational sites where required.
• Work closely with the Building Infrastructure Manager to ensure that feasibility, standards, design intent and delivery execution remain aligned.
• Maintain a practical degree of confluence with broader infrastructure, facilities and property functions in support of redundancy, resilience and service continuity.

Self-management.

• Improve personal capability and professional growth in line with SBV objectives by engaging management, peers and relevant professionals on development needs and solutions
• Maintain current knowledge of capital project delivery practice, building regulations, occupational health and safety requirements, contract administration principles and construction-industry developments.
• Share knowledge, lessons learnt and project insights to strengthen team capability, consistency and delivery maturity.
• Demonstrate professional conduct, sound judgement and adherence to required ethical, technical and governance standards at all times.

Governance.

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring that departmental processes and the quality management system remain compliant at all times.
• Support SBV's ESG journey by identifying, reporting and considering relevant environmental, social and governance matters arising during infrastructure delivery activities.

Lead as an Ambassador and executor of Change.

• Act as a change enabler during periods of change to support operational continuity, stakeholder alignment and risk-informed implementation.
• Assist in embedding new infrastructure delivery practices, standards and governance controls across the portfolio, escalating concerns to subject matter experts where required.

Requirements

Work Experience

• Minimum of 8 years' relevant experience, of which:
  • At least 5 years' experience in building infrastructure, facilities capital projects, refurbishment programmes or construction delivery in a medium- to high-complexity environment.
  • At least 3 years' experience in coordinating or managing end-to-end project delivery, contractor performance, quality control and project governance.
  • Demonstrated experience in design coordination, statutory compliance, project meetings, progress reporting, handover processes and close-out documentation.
• Exposure to commercial controls, cost tracking, contract administration and health and safety compliance in a project delivery environment will be advantageous.

Education

• Diploma or Degree in Construction Management, Building Science, Architecture, Civil Engineering, Quantity Surveying, Project Management or a related built-environment discipline.
• Formal project management qualification or certification will be advantageous.
• Training in occupational health and safety, contract administration or construction law will be advantageous.

Functional Competencies

• Knowledge of:
  • Capital project delivery methodologies and project governance principles.
  • Building regulations, statutory compliance requirements and approval processes.
  • Occupational health and safety legislation and practical site compliance requirements.
  • Construction contracts, scope control, change management and delivery assurance.
  • Design coordination principles across architectural, structural, civil, mechanical and electrical disciplines.
  • Budget control, cost forecasting and contractor performance management.
  • Quality assurance, testing, commissioning and handover requirements.
  • Document control, reporting and project records management.
• Understanding of:

• Facilities and infrastructure operations within a multi-site business environment.
• Property, landlord, consultant, contractor and municipal interfaces relevant to infrastructure delivery.
• Operational continuity requirements during upgrades, refurbishments and capital works.