Software Developer Level 2

Description

Support Technology Strategy & Innovation

• Participate in the development of the Application Roadmap in line with the Technology Strategy.
• Participate in implementing components of the Technology Development Strategy through the execution of assigned tasks.
• Provide input on technology innovation initiatives and the development of plans for their implementation
• Participate in developing or maintaining policies, procedures, and processes related to Technology Development.

Execute Analysis and Design Activities

• Manage and execute project plans and keep track of milestones and communicate checkpoints.
• Conduct an analysis of the functional requirements and translate it into technical design.
• Identify and advise on potential design impact to business processes and performance.
• Compile the scope and work breakdown structures in terms of the project.
• Administer critical analysis of test results and deliver solutions to problem areas.
• Enhance applications by identifying opportunities for improvement and making recommendations.
• Conduct system and impact analysis of new development changes and remedy them prior to development.
• Participate in planning and feedback sessions.

Technical implementation within own area

• Analyze and understand business requirements, architecture and technical documents.
• Write clean and efficient code for new and existing user-functional software programs and applications, ensuring re-usability, performance, scalability, and stability.
• Develop software across various domains and technology ecosystem to meets business requirements, processes, and standards and adheres to relevant security principles.
• Provide technical input on new products and solutions and changes to current applications.
• Perform integration of SBV technology products with third-party technologies to deliver enhanced value.
• Identify system challenges and escalate them for further troubleshooting guidance.
• Create programming scripts to enhance the functionality of company sites or applications and remove code scripts as need ed.
• Complete tasks throughout the software development lifecycle in accordance with SBV Development guidelines and procedures.
• Maintain current versions of technology products, including troubleshooting, debugging, and general maintenance.
• Test and troubleshoot new solutions against existing software and databases for optimisation and functionality.
• Liaise with Network Administrators, Analysts, and Engineers to resolve software products or systems problems.
• Document and update system/software documentation and records to enable future updates.
• Create and maintain policies and principles for development, data, and security architecture.
• Participate in developing and maintaining user manuals and guidelines for support teams.

Quality Management

• Perform code reviews and unit tests for code written by Level 1 Developers with corrective actions identified.
• Conduct penetration tests to test exploitable vulnerabilities such as cyber-attacks, security firewalls, and augment controls.
• Set up and configure a testing environment (hardware and software).
• Develop unit test cases for any development work within own area of expertise.
• Perform unit testing of developed code to ensure compliance with quality standards and meets business requirements.
• Conduct code deployment, fixes, updates and related processes through defect tracking in testing and evaluating error logs.
• Run and monitor software performance tests on new and existing programs to correct errors, isolate areas for improvement, and conduct general debugging.
• Maintain administration of testing of site databases.
• Work towards zero defects in any code developed.
• Evaluate that all artefacts are well managed and controlled in the relevant repositories per the defined policies and procedures.
• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Reporting

• Compile statistics and prepare reports for management and/or team members on the status of the programming process.
• Participate in compiling reports and status updates for MANCO.
• Present Roadmaps and challenges.

Business Partnering and Customer Support

• Maintain effective communication and regular engagement with key stakeholders.
• Respond to customer support questions and provide assistance.
• Implement a proper Help Line protocol and escalate problems as needed.
• Transfer knowledge of new and additional software functionality to the implementation team.
• Conduct a review of site databases to identify any shortcomings or potential misconduct.
• Provide occasional assistance with setting up and configuring sites.
• Provide third-tier support for existing software deployed into the environment.
• Interact with vendors to field queries and questions and liaise with Level 3 Developers for prompt rectification of problems.
• Collaborate with internal teams and vendors to fix, improve and develop new applications in accordance with SLAs.

Effective teamwork and self-management

• Train, mentor and provide guidance to Level 1 Developers.
• Coaching and training fellow colleagues and users when necessary.
• Maintain good time management to handle several projects at once.
• Plan and prioritize competing demands, demonstrating the ability to manage them.
• Protect and maintain the confidentiality of critical business systems and data.
• Adhere to SBV's development standards and principles.
• Stay abreast of industry and technological changes and trends within own area of expertise.

Lead as an Ambassador and executor of Change.

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Requirements

Work Experience

• 3 years of experience as a software developer
  • 2 years of experience working in web-based development using various programming languages
  • 1 years of experience working with open-source technologies and cloud applications
• Understanding of new emerging web and mobile development frameworks and models

Education

• Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar

Functional Competencies

• Microsoft Office Suite
• Knowledge of ICT project management principles (e.g., Agile)
• Understanding of Software Development Life Cycle (SDLC)