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Salary
≈ $33k – $69k per year (Estimated)
Location
In office (Regina)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Sep 16, 2026. Service Corporation International scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Service Corporation International (SCI) is the largest provider of funeral, cremation and cemetery services in North America, headquartered in Houston, Texas, and operating under brands such as Dignity Memorial. The NYSE-listed company runs a network of roughly 1,900 funeral homes and around 500 cemeteries across the United States, Canada and Puerto Rico, selling both at-need services and preplanned arrangements to families. Its openings cover inside and outside sales professionals and sales managers, funeral directors and apprentice embalmers, event planners, dispatchers, drivers, groundskeepers and custodial technicians.

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationshipswith Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors,location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • 1-2 years of college or an equivalent of education and experience

Experience

  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Valid driver’s license with an acceptable driving record

Knowledge, Skills and Abilitie s

  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills
Postal Code: S4N 7B9Category (Portal Searching): SalesJob Location: CA-SK - Regina
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