Sr. Associate, E-Commerce

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

In this role, you will work hands-on with Amazon across NA region (US and CA), supporting day-to-day execution while building strong analytical and commercial foundations. You will collaborate closely with Marketing, Supply Chain, and agency partners to deliver best-in-class digital execution and customer results. This position is an entry point into high-growth eCommerce within SCJ PRO, offering strong visibility and development opportunities.

KEY RESPONSIBILITIES

• Support the execution of the eCommerce channel strategy, contributing to sales, profitability, and growth targets
• Lead and support retail readiness and catalog clean-up with our ecommerce agency partner
• Lead and support retail media strategy for Amazon
• Manage day-to-day operations for Amazon, including assortment, content, pricing, and promotions - Main point of contact for AVS Amazon team
• Collaborate with Marketing and Customer marketing to support other and other eCommerce distributors platforms
• Analyze Amazon performance KPIs such as sales, traffic, conversion, availability, and share of search, and translate insights into actions
• Support the development of tentpole events plans, forecasts, and promotional calendars
• Prepare analyses and materials for customer meetings, negotiations, and joint business planning
• Coordinate closely with Supply Chain, Marketing, to ensure product availability and campaign execution
• Identify opportunities to improve digital shelf quality and online visibility
• Contribute to the onboarding and development of new eCommerce customers and platforms, including marketplaces and distributors

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree in Business, Marketing, Economics, or a related field
• 2+ years of experience in Sales, Marketing, or a related commercial role
• Qualified Candidates must be legally authorized to work in the United States without the need for future sponsorship.

PREFERRED EXPERIENCES AND SKILLS

• Structured, detail-oriented, and solution-focused mindset
• Strong analytical skills and confidence working with Excel and data driven insights
• Ability to manage multiple priorities in a fast-paced environment
• Strong collaboration and communication skills across functions
• Proactive, hands-on approach with a willingness to learn and grow
• Customer-centric thinking with a passion for digital commerce
• Comfort working in a fast-pacing environment and matrix organization
• Experience with Amazon (Vendor Central / Seller Central) or online marketplaces
• Experience with eCommerce KPIs, retail media and digital shelf optimization
• Experience in eCommerce, with FMCG, Start-Ups or other digital commerce businesses

JOB REQUIREMENTS

• Full-time position, regular business hours, Monday-Friday

• This role is located at the SC Johnson Professional Corporate Office in Charlotte, NC

• Remote work available once a week after 90-day onboarding period

• Domestic relocation is not available for this role

Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment and the position remains at-will.

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization

Better Together

At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [email protected]. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.