Lead | Senior Site Reliability Engineer
First seen by Alion on Sep 22, 2026.
Lead Cloud Reliability Engineer
Job Responsibilities
● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.
● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment
● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA
● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues
● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues
● Identify recurring issues, perform root cause analysis and propose/implement preventive actions
● Follow change management procedure to identify, record and implement changes
● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters
● Identify the recurring manual activities and contribute to automation
● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.
● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.
● Build, maintain, and monitor conguration standards.
● Ensuring critical system security through using best-in-class cloud security solutions.
Qualifications
● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.
● Specialize in one or two cloud deployment platforms: AWS, GCP
● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)
● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef
● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
● Good analytical, communication, problem solving, and learning skills.
● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.
● Strong service aitude and a commitment to quality.
● Willingness to work in shifts.
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Skills
Reliability engineering, DevOps, Google Cloud Platform (GCP), Alerting and Monitoring, Kubernetes, Network Security, Incident management, Observability, IT operations, Infrastructure, L2