Junior-Mid Business Analyst in Digital Channels | SEB, Tallinn

Are you passionate about technology and making a difference?

Join our digital transformation!

SEB bank is a dynamic tech company constantly pushing the boundariesof innovation. Our talented professionals are the driving force behindmore than 200 applications. When you join our team, you'll havethe chance to shape the future of our business and drive the next waveof innovative solutions. You'll be at the heart of the banking sector. We look forward to seeing you in full bloom at our vibrant workplace.

About the role:

The Signing and Authentication Services team in the Digital Channels Tribe is responsible for the authentication and digital signing solutions used across SEB Baltics. We enable secure digital banking experiences for customers and employees by continuously improving critical services such as authentication, electronic identification and digital signing. Our solutions are at the heart of nearly every digital customer journey, making security, usability and reliability equally important.

As a Business Analyst you will:

• Collaborate with developers, architects, domain experts and business stakeholders across the Baltics to evolve authentication and digital signing solutions.

• Participate in business function discussions, design workshops, and agile ceremonies.

• Break down requirements into meaningful epics, user stories, and development tasks, ensuring acceptance criteria are precise and unambiguous.

• Drive and facilitate requirement clarification workshops, backlog grooming sessions, and story reviews together with development teams.

• Create, maintain, and own functional documentation, process diagrams, and other relevant supporting materials.

• Partner with business stakeholders, architects, security specialists and development teams to align business goals with technical solutions.

To thrive in this role, we believe you have:

• Strong communication, collaboration and stakeholder management skills.

• A structured, analytical mindset and strong problem-solving abilities.

• Experience working independently in an agile environment.

• Excellent prioritization and organizational skills.

• A proactive attitude and strong sense of ownership.

• General knowledge of product development and user experience (UX).

• Excellent written and spoken English and Estonian.

Experience with authentication, electronic identification and digital signing solutions is considered an advantage.

What we offer?

• Agile and modern ways of working.

• A flat hierarchy and openness to share ideas, opinions and points of views.

• Innovative company at the forefront of technology.

• Extensive training and learning opportunities.

• Challenging, cutting-edge work in an international team.

• Learn from an experienced Baltic-wide community of developers, architects, business analysts and domain experts.

• Work-life balance.

• Long-term stability.

• Hybrid working and flexible work schedule.