Receptionist

Receptionist & Customer Service Coordinator

We are looking for a professional, organized, and friendly individual to manage our front desk and provide excellent customer service throughout the client journey.

Responsibilities:

• Welcome clients and maintain a professional reception environment.

• Handle calls, WhatsApp messages, and emails promptly and professionally.

• Schedule meetings, confirm appointments, and coordinate with internal teams.

• Follow up on client inquiries and requests until resolved.

• Manage client communication, document feedback, and escalate complaints when needed.

• Maintain accurate client records and track pending requests.

Requirements

• Previous experience in reception or customer service.

• Excellent communication skills and a client-focused attitude.

• Strong organization, attention to detail, and follow-up skills.

• Excellent Arabic and very good English, both spoken and written.

• Proficiency in Microsoft Office and WhatsApp Business.

• prefere Experience in interior design, finishing, or real estate is a plus .