Centralized Scheduler

Overview

Baylor Scott & White Institute for Rehabilitation

Dallas, TX

Centralized Scheduler

Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Minimum starting salary:$19 - $25 per hour based off experience

This is NOT a remote position, applicants are required to come into the office.

Benefits of becoming a Centralized Scheduler with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave

*Eligibility and effective dates vary

Responsibilities

The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.

• Answering incoming rollover calls from clinics
• Calling referrals received from provider sources
• Overall high call volume and returning patient’s voicemails
• Working out EPIC, Therapy source and other sites to obtain and call referrals
• Team of 15 Schedulers

Qualifications

Minimum Qualifications

• High School Diploma or equivalent required

Preferred Qualifications

• Bilingual preferred
• Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
• One to two years medical billing and administrative experience preferred.
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
• Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Additional Data

Equal Opportunity Employer including Disabled/Veterans