Site Head- North Pune

Sellability is on an aggressive and market-redefining growth trajectory with developments mandates comprising a wide array of residential, commercial, and mixed-use. With changing dynamics of the real estate industry, the progressive vision demands ambitious, meritocratic, and hard-working brand custodians. Projects will demand year-round effort and market activation for sustained brand salience and sales. The founding team comes from the country's Elite Business institutes and has several decades of cumulative professional experience, with Top Sales and Strategy professionals from renowned brands. As a Sales Head, you will be a critical member of the organization, responsible for developing and implementing Sales strategies that support the organization’s overall goals and objectives to serve an INR 5000 CR+ (and growing) revenue portfolio the organization.

We are looking for a highly driven and operationally strong Site Head to lead end-to-end operations, sales performance, team management, and customer experience at the assigned project site in North Pune- Moshi-Dudulgaon

The Site Head will be responsible for driving site-level business performance, ensuring operational excellence, managing cross-functional teams, and acting as the primary representative of the organization at the project location.The ideal candidate should have strong leadership capabilities, sales acumen, operational discipline, and prior experience in managing real estate project sites.

Site Operations & Business Management

• Lead and oversee the overall functioning of the assigned project site.
• Ensure smooth day-to-day operations while maintaining organizational standards and customer experience.
• Drive operational efficiency, accountability, and process adherence across all site functions.
• Act as the primary point of contact between the site and corporate teams.

Sales Performance & Revenue Achievement

• Drive achievement of sales targets and revenue goals for the assigned project.
• Monitor lead flow, site visits, customer engagement, conversions, and booking performance.
• Work closely with sales teams to improve conversion rates and customer acquisition.
• Review sales funnels and identify opportunities to improve site performance.

Team Leadership & People Management

• Lead, mentor, and manage site teams including sales, pre-sales, CRM, channel partners, and support staff.
• Drive team productivity, discipline, performance management, and target achievement.
• Conduct regular reviews, coaching sessions, and performance discussions with team members.
• Foster a culture of ownership, accountability, and customer-centricity.

Customer Experience & Stakeholder Management

• Ensure exceptional customer experience throughout the sales and booking journey.
• Address escalations, customer concerns, and service-related issues in a timely manner.
• Build and maintain relationships with channel partners, brokers, vendors, and local stakeholders.
• Represent the organization professionally during customer interactions and business meetings.

Reporting & Performance Analysis

• Monitor site KPIs, sales performance, conversion metrics, inventory movement, and operational reports.
• Prepare daily, weekly, and monthly reports for leadership review.
• Analyze business performance and recommend corrective actions where required.

Compliance & Process Adherence

• Ensure adherence to company policies, sales processes, documentation requirements, and operational guidelines.
• Coordinate with legal, finance, CRM, and operations teams for smooth transaction processing and customer management.
• Ensure site operations remain compliant with company standards and regulatory requirements.

Cross-Functional Coordination

• Collaborate with marketing teams for campaign execution, lead generation activities, and site branding initiatives.
• Coordinate with CRM, finance, legal, and project teams to ensure seamless business operations.
• Support project launches, events, activations, and business development initiatives.

Preferred candidate Profile:

• 6-8 years of experience in Real Estate Sales, Site Operations, Project Management, or Business Operations.
• Mandatory experience in the real estate industry.
• Proven experience in managing project sites, sales teams, and operational performance.
• Strong leadership, team management, and stakeholder handling skills.
• Good understanding of sales funnels, CRM processes, customer management, and project operations.
• Strong analytical, reporting, and business management capabilities.