Product Lead

Join Sendcloud as Product Lead — shape strategy, lead product managers, and deliver measurable outcomes for a global shipping platform used by 30,000+ businesses. 🚀

• 📍Eindhoven (4 days in office)
• 🗓️ 40hrs per week
• Product
• Hybrid
• You must currently reside in the Netherlands and have a registered address in the Netherlands.

🚀 This is what you tell people at parties

We didn't become Europe's leading e-commerce shipping platform by playing it safe. Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies. Helping them ship smarter, grow faster, and actually get shit done for their customers. Boring logistics? Not here. We're building the platform that solves shipping, at scale, globally!

Sendcloud is moving from scaling fast to scaling smart. That shift needs product leaders who can do two things at once: own strategic topics and deliver against it, and raise the bar for how the whole product organisation works. As Product Lead you report to the VP of Product, lead a team of product managers, and carry real accountability for the business outcomes not just shipping features.

🧐 The Role

• As Product Lead, you own the vision, strategy, and roadmap for your strategic initiative, and you're accountable for the measurable outcomes it delivers like adoption, retention, monetisation, reliability.
• You lead a team of product managers and technical product managers: coaching, hiring, setting direction, and holding the quality bar.
• You sit in product leadership, contributing to company-level product strategy and to how we run product at Sendcloud process, prioritisation, technical debt, and ways of working.
• You operate through influence rather than hierarchy, aligning engineering, commercial, operations, and leadership around a shared plan.

🎯 What you'll do

• Own strategic product topics, and roadmap, translate it into clear priorities, and make the trade-offs explicit.
• Lead, coach, and grow a team of product managers from goal setting and feedback to hiring and career development.
• Turn customer, market, and data insights into scalable product decisions, and kill the ideas that don't hold up.
• Project-manage complex initiatives from first scope to live, keeping timelines, stakeholders, and risks under control.
• Connect product work to commercial reality: build the business case, track the numbers, and defend the ROI.
• Partner cross-functionally with engineering, data, operations, commercial, and legal to get things delivered, and communicate progress and impact clearly to leadership.
• Help shape 'the Sendcloud way' of doing product standards, frameworks, and rituals that make the whole organisation faster and more outcome-driven.

✅ What you bring to the table

Personally

• You're hands-on and pragmatic. You'd rather ship something and learn than wait for a perfect plan.
• You give direct feedback and take it well, and you're comfortable being the one who names the uncomfortable problem.
• You move senior stakeholders without a hierarchical hammer: clear reasoning, good storytelling, visible results.
• You get a genuine buzz from seeing a team you lead outgrow what it could do before.

Professionally

• 5+ years in product management, including experience leading or mentoring product managers.
• A track record of owning a product area or company level strategic topic end to end and delivering measurable business outcomes, not just releases.
• Experience with complex, high-traffic SaaS platforms and working closely with engineering on technical trade-offs.
• Structured, data-driven decision-making you're comfortable digging into the numbers yourself.
• Proven ability to run large, cross-functional projects to completion in a fast-moving environment.
• Excellent communication skills in English; Dutch is a plus but not required.
• Affinity and experience within e-commerce or logistics platforms is a plus, curiosity about them is a must.

❤️ Our Values

• 💩 No bullshit: Big egos suck. Be open, honest and transparent. Share your mistakes openly and learn from them. Don’t just talk about problems, solve them.
• 🎯 Grow & win: Be highly curious, adaptable & proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in our growth, so we invest in yours.
• 🎠 Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you’re the good kind of crazy. Sendcloud is an adventure, not a corporate maze, enjoy the ride.

🎉 Benefits

💸 Salary - Starting from €83,300 annually, which includes an 8% holiday allowance.

🧠 Brain Benefits - €2,000 learning budget · Courses, certifications & conferences · Growth in an international team

🌴 Time Benefits - 28 days of paid vacations per year · Extra day off on your birthday · Swap public holidays for meaningful ones

✈️ Sabbatical Benefits - 4 weeks fully paid every 3 years

🏡 Home Benefits - Flexible hybrid model (4+ days/week in office) · €500 home office budget

💪 Body Benefits - Company gym · Free lunch every Monday · Fresh fruit · Barista coffee

🚌 Travel Benefits - Monthly commuting allowance

🪑 Future Benefits - Pension scheme · Employee discount programs

🐾 Vibe Benefits - Dog-friendly office · After-hours drinks at the Sendcloud Bar