IT Systems Administrator & Support Engineer (m/f/d)

Short description

Are you already familiar with supporting and maintaining modern IT infrastructures? Do you have experience working with Windows environments, enjoy supporting internal colleagues through 1st and 2nd level support, and have an interest in simplifying and automating recurring processes using AI-powered tools?

Then we'd love to hear from you!

Your mission

• Take ownership of the operation, administration, and continuous improvement of our international IT landscape, covering Microsoft 365, Active Directory, Azure AD, Windows and Linux environments, networks, virtualization, and security solutions
• Serve as a key point of contact for our employees, handling, qualifying, and resolving IT-related requests through our ITSM platform, Freshservice, as part of 1st and 2nd level support
• Ensure a secure, stable, and high-performing IT environment by implementing and maintaining technical and organizational security measures to protect against cyber threats
• Provision, configure, and manage modern workplace devices, notebooks, and end-user hardware through Microsoft Intune, while supporting a seamless onboarding experience for new employees
• Contribute actively to IT infrastructure, cloud, and digitalization projects, helping drive the continuous evolution of our IT services
• Collaborate closely with international IT teams across the Septeo Group and support the implementation of group-wide IT, security, and compliance standards at our local sites
• Create and maintain technical documentation and support compliance with information security requirements, including ISO 27001 standards

Your profile

• Successfully completed vocational training as an IT Specialist for System Integration (or a comparable qualification)
• Initial to several years of professional experience in IT support, helpdesk, system administration, or a similar IT role, depending on your level of experience
• Solid knowledge of administering Microsoft Windows environments, including Windows client and server operating systems
• Ideally, experience working in multi-site IT environments and with modern IT infrastructures
• A strong affinity for IT and a genuine interest in emerging technologies, digital workplaces, and IT security
• Experience with AI-powered tools, or a willingness to leverage them to improve efficiency and automate recurring tasks and processes
• An analytical mindset combined with a structured and pragmatic approach to solving technical challenges
• A self-driven, reliable, and accountable way of working, paired with a strong service-oriented mindset
• Excellent communication skills and the ability to collaborate effectively with a wide range of users and stakeholders
• Very good German and good English language skills, both written and spoken

Your team

You’ll be joining our team of seven, most of whom are based on-site in Karlsruhe. We value personal collaboration and exchange, while our hybrid working model gives you the flexibility to combine office and remote work.

We support each other, work together on exciting projects, and celebrate our successes as a team. We're looking forward to welcoming you and completing our team with your expertise and personality.

Application process

• Introductory Cal l: In a 20-minute conversation with one of our recruiters, we'll get to know each other and discuss our mutual expectations.

• First Interview: Next, you'll meet your future Team Lead and dive deeper into the role, your experience, and relevant technical topics. We're happy to conduct this meeting on-site.

• Second Interview: You'll have the opportunity to meet your future team and get to know our office environment.

• Final Decision: After the interviews, we'll make a final decision and get back to you promptly.

Benefits

You can find an overview of our benefits and perks on our careers page: Explore our Careers Page.

As a European company, some benefits vary by country. However, several benefits are available to all employees across the Septeo Group:

• Annual learning and development budget, complemented by clearly defined career paths
• Employee referral bonus programme
• Mobility benefits, such as bike leasing and public transportation subsidies
• Workation opportunities of up to 30 days per year within the EU
• Subsidised computer glasses for screen-based work
• Tax-free employee benefits (subject to local regulations)
• Team events and company celebrations, including summer parties and annual kick-off events
• Flexible working arrangements, including hybrid working, remote work, and part-time models
• English language courses for all proficiency levels

At Septeo, we invest in your professional growth, support flexible ways of working, and foster a collaborative environment where people can thrive and develop over the long term.

Contact details

If you have any questions, feel free to reach out to our recruiter.

Isabel Ostwald

E-Mail: [email protected]