Swimming Coordinator
Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 1, 2026. Serco scores A on the Alion truth index.
Location: Westgate Leisure Centre, PO19 1RJ
Salary: £29,992.65 pro rata plus excellent benefits
Schedule: Permanent, 20 hours per week (additional Swim Teaching hours are available). Flexible shifts on 3-week rota including some weekends and evenings.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofLeisure Solutions Community Trust (LSCT).
Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Swimming Coordinator to join their team and help make a positive difference every day.
As a Swimming Coordinator, you'll play a key role in helping people of all ages build confidence in the water, develop essential life skills, and enjoy the benefits of an active lifestyle. You'll lead and develop swimming lesson programmes, support a team of Swimming Teachers, and work closely with colleagues across the centre to drive growth, retention, and community engagement. Your work has purpose, creating a positive impact on communities while helping more people access high-quality swimming opportunities now and into the future.
What you’ll do as a Swimming Coordinator
- Lead, manage and develop a team of qualified Swimming Teachers, including recruitment, rotas, performance and development
- Coordinate and grow the swimming lessons programme, introducing new sessions and courses to meet community needs
- Ensure high-quality delivery of lessons that encourage retention and repeat participation
- Build strong relationships with customers, schools and local partners to support outreach and programme growth
- Monitor performance through reporting and KPIs, using insight to improve customer experience and business performance
- Support operational delivery, including stepping in to teach lessons where required to maintain service levels
- Support with the marketing and promotion of the Swimming Lesson programme
Does this sound like you?
- Swim England Level 2 or STA Level 2 Swim Teacher qualification
- Experience managing or supervising teams within a leisure or aquatics environment
- Strong customer service skills and the ability to build trust with customers
- Experience delivering or managing swimming lesson programmes and working with high customer volumes
- Confidence using IT systems and producing reports, alongside good communication and organisational skills
What we offer
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Location: Westgate Leisure Centre, PO19 1RJ
Salary: £29,992.65 pro rata plus excellent benefits
Schedule: Permanent, 20 hours per week (additional Swim Teaching hours are available). Flexible shifts on 3-week rota including some weekends and evenings.
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf ofLeisure Solutions Community Trust (LSCT).
Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Swimming Coordinator to join their team and help make a positive difference every day.
As a Swimming Coordinator, you'll play a key role in helping people of all ages build confidence in the water, develop essential life skills, and enjoy the benefits of an active lifestyle. You'll lead and develop swimming lesson programmes, support a team of Swimming Teachers, and work closely with colleagues across the centre to drive growth, retention, and community engagement. Your work has purpose, creating a positive impact on communities while helping more people access high-quality swimming opportunities now and into the future.
What you’ll do as a Swimming Coordinator
- Lead, manage and develop a team of qualified Swimming Teachers, including recruitment, rotas, performance and development
- Coordinate and grow the swimming lessons programme, introducing new sessions and courses to meet community needs
- Ensure high-quality delivery of lessons that encourage retention and repeat participation
- Build strong relationships with customers, schools and local partners to support outreach and programme growth
- Monitor performance through reporting and KPIs, using insight to improve customer experience and business performance
- Support operational delivery, including stepping in to teach lessons where required to maintain service levels
- Support with the marketing and promotion of the Swimming Lesson programme
Does this sound like you?
- Swim England Level 2 or STA Level 2 Swim Teacher qualification
- Experience managing or supervising teams within a leisure or aquatics environment
- Strong customer service skills and the ability to build trust with customers
- Experience delivering or managing swimming lesson programmes and working with high customer volumes
- Confidence using IT systems and producing reports, alongside good communication and organisational skills
What we offer
- Free gym membership for you and your immediate family
- Free safeguarding training and DBS checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days’ holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment:
We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Please note, for many of our roles, a DBS check will be required.
For support with your application, please contact [email protected].
Ready to make a difference? Apply today.
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