Support Engineer

Servers.com · Cloud Platforms (IaaS & PaaS) · Web Hosting & VPS · 1 month ago
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Salary
$19k per year (gross)
Location
In office (Bratislava)
Employment
Full-Time

First seen by Alion on Sep 15, 2026. Servers.com scores E on the Alion truth index.

Overview
Company
Impact
Profile match

Servers.com

Servers.com is an Infrastructure-as-a-Service (IaaS) provider that specializes in bare-metal servers, automated cloud hosting, and high-performance network infrastructure. The company offers customizable single-tenant dedicated servers, OpenStack-based cloud instances, cloud storage, private networking, load balancing, and Kubernetes cluster management tailored for high-traffic and latency-sensitive applications. Headquartered in Dallas, Texas, the organization operates an international footprint of data centers serving digital businesses across North America, Europe, and Asia.
servers.com · HQ: Dallas, United States · Web Hosting & VPS · Cloud Platforms (IaaS & PaaS) · 201-500 employees · Est. 2013
Tech stack of Servers.com

Responsibilities
Process customer requests through the ticketing system.
Perform basic checks of servers, operating systems, and network connectivity.
Review monitoring alerts and collect information about technical issues.
Follow internal instructions to resolve standard cases.
Escalate more complex problems to experienced engineers.
Keep customers informed and update internal documentation.

Requirements
Basic knowledge of computers, the Internet, and networking.
Familiarity with Linux operating systems and terminal commands.
Ability to search for, understand, and analyze technical information.
Attention to detail and a responsible approach to work.
Willingness to learn server administration, networking, and cloud technologies.
English and Russian at Intermediate level or higher for reading documentation and written communication.

Nice to have
IT education, courses, or personal technical projects.
Basic understanding of TCP/IP, DNS, SSH, or server hardware.
Experience using Ubuntu, Debian, CentOS, or another Linux distribution.

Požiadavky na zamestnanca
  • Požadovaný stupeň vzdelania: Vysokoškolské vzdelanie prvého stupňa
  • Znalosť slovenského jazyka je nevyhnutná: Nie
  • Cudzí jazyk: anglický vysoká – vysoká C1 a C2 ruský vysoká – vysoká C1 a C2
  • Počítačové zručnosti: Správa systémov - Linux - elementárna Správa systémov - Microsoft Windows - elementárna
Pracovné podmienky
  • Profesia (SK ISCO-08): 2529003 - Špecialista klientskej podpory a prevádzky IKT
  • Pracovný a mimopracovný pomer: Pracovný pomer na neurčitý čas
  • Zmennosť: dvojzmenná
  • Základná zložka mzdy v eurách (v hrubom): 1 450,2 € mesačne
  • Dátum nástupu na voľné pracovné miesto: ihneď
  • Druh voľnej pracovnej pozície: Voľné pracovné miesto v podnikateľskej sfére
  • Informácie o obsadení pozície: Pozícia je vhodná aj pre štátnych príslušníkov tretích krajín
Zamestnávateľ
  • Názov spoločnosti: Servers.com SK s. r. o.
  • Charakteristika zamestnávateľa: Servers.com is a global IaaS hosting platform. It offers a full suite of computing, storage, and networking services with a focus on single-tenant infrastructure solutions. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services. Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.
  • Počet zamestnancov: 25-49
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