Project Analyst

Job Description

• Assist ingathering and documenting user requirements and system specifications.
• Support the Project Lead and Chief of Staff in preparing test scenarios, test cases, and system documentation.
• Coordinate meetings, reserve meeting rooms, take minutes, and follow up on action items.
• Assist in master data maintenance, report generation, and dashboard updates.
• Provide administrative support for project-related tasks.
• Track progress of project deliverables and update project schedules timely.
• Liaise with end users and vendors on assigned tasks.
• Support end users by providing first level support.
• Perform basic troubleshooting and escalate technical issues to third party vendor support as required.
• Assist in the development and update of SOPs and user guides.
• Any ad-hoc duties assigned.

Requirements

• Diploma in Business Analytics or its equivalent
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Familiarity in data analysis tools such as Power Automate, Power Query, SQL and Python will be advantageous
• Have a quality mindset with acute attention-to-detail skills
• Excellent analytical and problem-solving skills
• Excellent communication, interpersonal, and presentation skills
• Able to work independently and collaboratively in a team, manage multiple tasks, and perform effectively under tight deadlines
• Self-starter with a keen sense of urgency and an open mind to learn

Skills

Communication, Business Data Analysis, L1 Support, Strong Attention To Detail, Preparation of Test Scenarios, SQL Programming, tracking project deliverables, Requirements Documentation, Multitasking, Analytical and Problem-Solving Skills, Microsoft Word, Action Oriented, Master Data Management, Self-starter, Project Management Support, Liaising With Vendors