IT LIMS Support Technician (Crystal Reports)
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Nov 5, 2025. SGS scores B on the Alion truth index.
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Within the Corporate IT organization, you will join the IT Service Management team for LIMS (Laboratory Information Management Systems: G6 technology) providing technical support expertise:
Resolve issues, maintain & improve application stability, and collaborate with cross-functional teams to ensure optimal performance and reliability of business-critical systems.
Provide 2nd & 3rd level application support for the application.
Graduate Level of studies and/or Post-Secondary Education in Computer Science, Engineering or related subject
Minimum of 1 - 2 years similar working experience
Required:
Crystal Reports (versions 9.0 and later) maintenance / bug fixing experience
Experience with Relational Databases (e.g.SQL Server, Oracle PL/SQL)
Relevant experience of SQL development including ability to write and tune sql code for optimized performance
Ability to analyze complex data and translate it into meaningful reports.
Experience in application support tasks and related support tools (e.g. Service Now)
Ideally:
Knowledge of LIMS
Understanding of laboratory workflows and data management processes.
Experience with GIT projects’ repository
Experience with Azure and application deployment
Good understanding of the Application Lifecycle Management
Used to work in an international environment
Business user oriented with strong communication skills and ability to collaborate with IT and laboratory teams
Organized and structured
Team worker
Analytic and problem solving oriented
Focused on delivering
Able to work under pressure and respect deadlines.
Good level of English (verbal and written)