Conversational AI Engineer with German (m/f/n)

SHIMI • Polish • German: C1 • 1 month ago
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$60k – $70k per year
Location
Remote (Poland)
Employment
Full-Time
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SHIMI

SHIMI is a Polish recruitment, IT body leasing, and HR outsourcing agency headquartered in Warsaw. The company provides talent acquisition and staff augmentation services across several core areas, including IT & Engineering, SSC/BPO (Shared Service Centers/Business Process Outsourcing), Finance, and Sales. Its service models include permanent placement recruitment, IT body leasing/contracting, and full HR and payroll administration for client organizations operating in Poland and across the EU.
shimi.pl • HQ: Warsaw, Poland • Professional Services • Information Technology • IT Management • Human Resources • IT Consulting • 51-200 employees

We are currently looking for a Conversational AI Engineer with German (m/f/n) to join an international technology project.

Responsibilities:

  • Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy) utilizing both deterministic rule-based and probabilistic LLM-based approaches.

  • Conduct business analysis for use cases selected for CAI automation.

  • Design processes and conversations using diagrams or prompt strategies.

  • Develop solutions, including API call configuration, NLP training, and TTS enhancements.

  • Perform testing, including functional and NLP testing.

  • Collaborate closely with business owners and clients to gather comprehensive business and technical requirements.

Requirements:

  • Excellent knowledge of at least one major CAI platform (

    Kore.ai

    , Copilot Studio, Dialogflow, Parloa, Cognigy, Zowie).

  • Experience in business requirements analysis and process design.

  • Experience working with conversational AI, voice AI, or chatbot technologies, including platforms such as Cognigy, ElevenLabs, or Zowie.

  • Proper communication and escalation skills.

  • Good command of English and Polish languages.

  • German language proficiency at a minimum B2 level.

  • Enthusiastic, proactive attitude and strong ownership mindset.

Nice to have:

  • Experience with advanced prompt engineering and LLM orchestration.

  • Familiarity with TTS and voice AI solutions.

  • Knowledge of integrations via REST APIs and webhook-based architectures.

  • Experience working in agile environments.

What We Offer:

  • B2B cooperation with SHIMI

  • Budget: 110-130 PLN/h

  • Remote work with occasional trips to the Warsaw office

  • Participation in large-scale, international technology projects

  • Real influence on technical strategy and architecture

  • High level of autonomy and decision-making

  • Benefits: Multisport card and private medical care

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