Senior / Business Development Manager

About the role

We are looking for a Senior / Business Development Manager to join our Philippines team! This role will focus primarily on account management: building and growing long-term relationships with existing merchant partners, developing growth strategies, and identifying opportunities to improve partner performance.

You'll lead a portfolio of merchant accounts in the fashion and travel space. Beyond managing these key partnerships, you'll also get involved in onboarding new merchants, giving you exposure to different stages of the partner lifecycle. You will also have the opportunity to gain exposure to other markets across the South-East Asia cluster!

Your Adventure Ahead

• Manage and grow relationships with existing merchant partners in the Philippines and SEA cluster.
• Develop mid to top-account growth strategies that drive revenue and improve merchant performance.
• Drive strategic commercial initiatives, including negotiating commercial terms, commission structures, and campaign opportunities. .
• Identify and pitch relevant ad solution packages and campaign opportunities.
• Work with merchants to participate in ShopBack campaigns and other growth initiatives.
• Monitor account performance, use data to identify opportunities, and recommend actions to improve results.
• Support onboarding for new merchants when needed.
• Collaborate with cluster cross-functional teams and regional BD team to ensure merchant initiatives are executed effectively.

Essentials to Succeed

• 4-7 years of experience in e-commerce, account management, business development, partnerships, or a related role.
• Experience managing or growing partner/client accounts with clear strategic planning.
• Strong business acumen, negotiation, communication, and relationship-building skills.
• Exposure to e-commerce, marketplace, or tech platforms is a plus, whether through direct experience, partnerships, agencies, or distributor work
• Independent problem-solving and collaboration.
• Comfortable working with data, performance metrics, and commercial targets.
• Able to turn account insights into practical initiatives that contribute to revenue growth.
• AI-native mindset: prior hands-on experience with AI tools, confident in developing AI automation and agentic workflows to enhance productivity and solve problems.