Payroll Operations Specialist - People Team

Shopee • Commerce • Bachelor's Degree • Microsoft Excel • 1 day ago

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Salary

≈ $9k – $22k per year (Estimated)

Location

In office (Kuala Lumpur)

Seniority

Junior · 1+ year exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

Overview

Company

Impact

Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.

shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015

Manage end-to-end payroll operations for assigned employee portfolios (Full-Time Employees, Foreign Workers and Fixed-Term Contractors), ensuring timely and accurate monthly payroll processing.
Review and validate payroll movements, including new joiners, resignations, contract updates, unpaid leave, backpay, overtime, allowances and other variable payroll inputs.
Perform payroll reconciliation, variance analysis and draft payroll validation before payroll finalisation and salary disbursement.
Manage payroll exceptions and escalated cases, including MIA, early resignations, buyout calculations and other payroll-related enquiries.
Prepare monthly payroll costing reports, headcount reconciliation and Finance reports, including cost centre allocation and General Ledger (GL) support.
Ensure compliance with Malaysian statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF, and support year-end payroll activities such as EA forms and tax-related submissions.
Coordinate closely with HR Operations, HRBPS, Finance and external payroll vendor to ensure accurate payroll data and timely issue resolution.
Support payroll process improvements, reporting automation and governance initiatives to enhance payroll accuracy and operational efficiency.

Bachelor's Degree in Human Resources, Finance, Business Administration or a related field.
1-2 years of experience in managing payroll operations for Blue Collar / Foreign Workers is preferred.
Good understanding of Malaysian payroll legislation and statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF.
Strong proficiency in Microsoft Excel or Google Sheets for payroll reconciliation, reporting and data analysis.
Detail-oriented with strong numerical accuracy and the ability to manage multiple deadlines in a fast-paced environment.
Strong communication and stakeholder management skills, with the ability to handle confidential information professionally.

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