Process Improvement Supervisor, SPX Express

Shopee • Commerce • Bachelor's Degree • 7 hours ago
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Salary
≈ $83k – $178k per year (Estimated)
Location
In office (Jakarta)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • Est. 2015
  • Develop a plan for improvement related to Service Level Agreement (SLA), Quality, Productivity, and Cost
  • Manage all improvement plans including the scope, time, and budget
  • Develop and monitor result reports for all improvement initiatives
  • Align and support the Operation team’s initiatives
  • Conduct Value Stream Mapping for each operation stream (First Mile, Sortation Centre, Line Haul System, Last Mile) and create an improvement plan
  • Deliver Kaizen training for the operation team
  • Ensure 5S and Visual Management System are implemented and carried out by the operation team
  • Liaise and work with the Regional Ops team for improvement initiatives
  • Bachelor’s degree from any major
  • Minimum 5 years of experience in an express/logistics company as an Operation Excellence/Process Improvement/Continuous Improvement
  • Prior experience in implementing and Improving Transport/Fleet Management Systems (TMS/FMS)
  • Strong process improvement skills (LEAN, Kaizen, Value Stream Mapping, Six Sigma Green Belt)
  • Excellent project management and cost benefit analysis skills
  • Outstanding problem solving and analytical skills (Kaizen & LEAN skills will be an advantage)
  • Experience as a facilitator and able to manage stakeholders
  • Good communication skills (written and verbal), and excellent presentation skill
  • Willing to be placed in Sunter, North Jakarta and travel
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