QA & Product Operations Specialist

Shopee • English: C1 • Commerce • Bachelor's Degree • SQL • Microsoft Excel • 14 days ago

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Location

In office (Jakarta)

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 5, 2026. Shopee scores A on the Alion truth index.

Overview

Company

Impact

Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.

shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015

Tech stack of Shopee

Serve as a key driver for two main functional areas: Performance Testing and Standard Operating Procedures (SOPs).
Develop, implement, and continuously update SOPs for testing workflows to ensure consistency, quality, and best practices across the team.
Collaborate with developers, product managers, and stakeholders to define performance metrics.
Configure test environments to mimic production setups, ensuring that all necessary hardware, software, and network configurations are in place.
Conduct comprehensive performance tests, including load testing, stress testing, endurance testing, and spike testing.
Use various automated and manual tools to simulate user activity and load.
Analyze test results to identify performance bottlenecks and issues, comparing actual performance against expected benchmarks.
Document test findings and create detailed performance reports in alignment with established SOPs.
Provide actionable insights and recommendations for performance improvements.
Communicate results effectively to development teams and stakeholders.
Investigate, identify, and report bugs discovered in testing flows.
Conduct ad-hoc tests and support other tasks related to team goals.

Bachelor's degree or higher, preferably in IT, Computer Science, or a related field.
Proven ability to document processes and maintain structured SOPs.
Proficient in English to facilitate cross-border communications and collaborations.
Proficient with Microsoft Excel; familiarity with SQL is a plus.
Strong analytical, problem-solving, and logical thinking skills.
Self-motivated, comfortable with ambiguity, and adaptable to changes in a fast-paced environment.
Strong sense of ownership, excellent team spirit, and a highly detail-oriented approach.

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Jakarta

软件测试 2 days ago

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