Sales Operations Analyst

Shopee • Commerce • Bachelor's Degree • SQL • 9 hours ago
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Location
In office (Manila)

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Design and refine KPI frameworks and incentive schemes for the BD team, ensuring alignment with business priorities and sales objectives.
  • Track and analyze BD team performance against KPIs, identify performance gaps and trends, and provide actionable insights to management.
  • Manage periodic incentive calculations and payout processes, ensuring accuracy and timely completion.
  • Develop and maintain performance reports and dashboards to support regular business reviews and management decision-making.
  • Evaluate the effectiveness of existing KPI and incentive structures and recommend improvements where needed.
  • Partner closely with BD, Finance, HR, and other relevant teams on target setting, incentive policies, and performance management.
  • Support other Sales Operations initiatives aimed at improving BD productivity and operational efficiency.
  • Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field.
  • Relevant experience in Sales Operations, Business Operations, Business Analytics, Commercial Planning, or similar roles.
  • Strong analytical skills and proficiency in Excel/Google Sheets; experience with SQL or BI tools is a plus.
  • Strong attention to detail, particularly when handling performance data and incentive calculations.
  • Good stakeholder management and communication skills, with the ability to work effectively across different functions.
  • Structured, analytical, and comfortable working in a fast-paced environment.
  • Experience in food delivery, e-commerce, or other platform-based businesses is a plus, but not required.
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