SPX - SOC Admin (Penang)
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Salary
≈ $9.5k – $28k per year (Estimated)
Location
In office (Kuala Lumpur)
Seniority
Junior · 1+ year exp
Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 26, 2026. Shopee scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
- Update daily trackers for mid-mile operational functions in SPX Express
- Monitor, track, and review daily activities and utilization levels against targeted benchmarks
- Provide performance updates to stakeholders based on tracker data or as required
- Prepare daily, weekly, and monthly summary reports for all operational functions in SPX Express
- Coordinate operational performance results with the respective functional PIC
- Collaborate across multiple teams to drive process and system improvements
- Maintain accurate and updated records for all operational trackers
- Oversee performance levels and alert relevant stakeholders when targets are not met
- Perform ad-hoc tasks as requested by the department head or reporting line
- Manage agency employees’ attendance and reconciliation
- Handle all agency-related matters
- Working Pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
- Diploma or Degree in the related fields.
- Minimum of 1 year’s experience in logistics operations is preferred
- Must be able to proactively provide feedback and updates to relevant stakeholders
- Able to work independently in a dynamic and diverse environment
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